General Adjuster - Seattle, Washington - Property & Casualty

Sedgwick•Seattle, WA

26d

About The Position

The General Adjuster investigates and adjusts complex property and casualty claims for personal, casualty, or property losses and damages. The role includes field investigations involving bodily injury, slip/trip and fall incidents, and third-party property damage claims. It handles complex local losses independently within designated authority and assists with larger losses, including accounting-based losses such as business interruption and stock. The adjuster examines records to determine coverage and liability, gathers information from involved parties and other records, inspects damage and loss locations, estimates costs or compensation, and prepares findings and recommendations. The role may recommend litigation, attend hearings, revise case reserves, and assist with loss experience reporting and future rate calculations. It supports organizational quality programs, performs other assigned duties, and travels as required. The position requires five years of property and/or casualty claims adjusting experience or an equivalent combination of education and experience, an appropriate state adjuster license, and the IIA-AIC designation with active pursuit of another professional insurance designation. A bachelor's degree is preferred. The role calls for strong communication, investigative, analytical, problem-solving, customer service, interpersonal, organizational, and time-management skills, along with attention to detail, timely reporting, PC literacy, and the ability to work independently or as part of a team. The work environment may involve extended standing or walking, kneeling, squatting, bending, climbing, crawling, stooping, overhead work, and working outdoors in hot or cold conditions. The position requires lifting or carrying up to 50 pounds, pushing or pulling up to 100 pounds, driving up to four hours per day, and continual manual dexterity. Reasonable accommodations will be considered when applicable and appropriate. The stated annual starting-pay range for the jurisdiction in this posting is $85,000–$131,000. Sedgwick offers a comprehensive benefits package, including medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings accounts, and other voluntary benefits.

Requirements

Five years of property and/or casualty claims adjusting experience, or an equivalent combination of education and experience.
Earned the IIA-AIC designation and actively pursuing another professional insurance designation.
Appropriate state adjuster license.
Strong oral and written communication skills, including presentation skills.
Strong investigative, analytical, and problem-solving skills.
PC literacy, including Microsoft Office products.
Demonstrated commitment to timely reporting.
Strong customer service and interpersonal skills.
Attention to detail and accuracy.
Good time-management and organizational skills.
Ability to work independently or in a team environment.
Ability to meet or exceed Performance Competencies.
Ability to handle work-related stress, multiple priorities, and deadlines.
Ability to stand or walk for long periods; kneel, squat, bend, climb, crawl, stoop, and work overhead; work outdoors in hot or cold weather; lift or carry up to 50 pounds; push or pull up to 100 pounds; drive up to four hours per day; and continually use manual dexterity.
Hearing, vision, and talking abilities.

Nice To Haves

Bachelor's degree from an accredited college or university.
Experience handling property damage, bodily injury, slip/trip and fall, and third-party property damage claims.

Responsibilities

Handle complex local losses independently within designated authority and assist with larger losses, including business interruption and stock losses.
Investigate and adjust complex property and casualty claims, including bodily injury, slip/trip and fall, and third-party property damage exposures.
Examine claim forms and other records to determine insurance coverage and liability.
Interview, telephone, or correspond with claimants, insureds, witnesses, and other involved parties.
Consult police, medical, employment, and other records; inspect property damage and loss locations to determine liability and damages.
Estimate costs of repair, replacement, remediation, or compensation.
Prepare reports of findings and claim recommendations.
Recommend litigation by the legal department when warranted by claim complexity or disputed liability, and attend litigation hearings.
Revise case reserves in assigned claims files to cover probable costs.
Assist in preparing loss experience reports and calculating adequate future rates.
Support organizational quality programs, travel as required, and perform other duties as assigned.