Casualty Claims Adjuster
About The Position
The Casualty Claims Adjuster investigates, evaluates, and settles claims involving physical damage to vehicles, customer property in higher and more complex cases, and third-party bodily injury claims with medium to high exposure. Settlements may be made through denial, compromise, or payment. The role works under the general direction of the Claims Manager, Repwest Insurance, and is based fully onsite at the Pennsylvania Claims Office in Ivyland, Pennsylvania. The position directs the activities of independent adjusters and support services, reviews and negotiates service rates, and supervises the work product of subordinate adjusters on complex claims. It requires in-depth knowledge, specialized training, and experience to assess risks under management, understand offered products, and apply insurance investigation techniques. The adjuster must maintain the integrity of proprietary information.
Requirements
- 3–4 years of experience in claims or a claims-related field.
- Strong analytical skills.
- Excellent phone communication skills.
- Basic computer skills, including knowledge of Microsoft Word and Excel.
- Must be willing to become licensed within 12 months of employment in states that require it.
Nice To Haves
- College degree preferred.
- Bodily Injury claims experience is a plus.
Responsibilities
- Investigate, evaluate, and settle claims involving vehicle physical damage, customer property, and third-party bodily injury.
- Direct the tasks and activities of independent adjusters and other support services.
- Review and negotiate rates for services provided.
- Supervise the work product of subordinate adjusters on complex claims.
- Apply insurance investigation techniques and specialized knowledge to understand risks under management and products offered.
- Maintain the integrity of proprietary information.
Benefits
- Medical insurance
- Prescription drug plans
- Dental and vision plan with hearing care discounts
- Get Fit Gym Reimbursement Program
- Registered Dietitian Program
- WeightWatchers®
- CVS Virtual Care
- U-Haul Kids Program
- 24-Hour Nurse Line
- Wellness Program (HealthierYou initiatives and challenges)
- Mindset App Reimbursement
- Pet insurance and wellness plans
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U-Haul University®
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Company-paid life insurance
- Voluntary life insurance options
- Short-Term and Long-Term Disability
- Critical Illness, Accident and Hospital Indemnity plans
- Business and business travel insurance
- MetLaw Legal Program
- MetLife Auto & Home Insurance
- LifeLock Identity Theft Protection
- Dave Ramsey’s SmartDollar® Financial Wellness Program
- U-Haul Federal Credit Union
- Paid holidays, vacation, and sick time
- YouMatter Employee Assistance Program (EAP)
- Discounts on cell phone plans, hotels, computers, vehicles, and more
- Community involvement and volunteer opportunities
- U-Haul Mothers Program (paid maternity leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
