Casualty Claims Adjuster

Chubb • San Juan, PR

8d

About The Position

The Claims Adjuster proactively manages a high-volume portfolio of casualty claims, including multinational accounts, while providing exceptional client service and timely, accurate claims resolution. The role uses technical expertise and strategic cost-benefit analysis to develop claims-handling strategies that mitigate exposure, control indemnity and defense costs, and achieve optimal outcomes. The adjuster works with insureds, brokers, external adjusters, and internal stakeholders to ensure regulatory compliance, maintain client relationships, and support operational excellence and superior claims management.

Requirements

• Hold an independent adjuster license or be able to obtain one within six months of employment.
• Have excellent communication and problem-solving skills.
• Demonstrate flexibility and adaptability in a fast-moving and challenging environment.
• Have a strong understanding of insurance principles, claims processes, and relevant legislation.
• Be able to manage multiple complex cases and deadlines simultaneously.
• Have significant experience handling casualty claims.

Nice To Haves

• Juris Doctor degree.

Responsibilities

• Manage a portfolio of casualty claims, with emphasis on extrajudicial bodily injury and property damage matters.
• Develop and implement claims strategies using legal, factual, and coverage analysis to achieve timely, cost-effective outcomes.
• Maintain proactive communication with insureds, brokers, and other stakeholders, providing timely updates and strategic recommendations.
• Coordinate multinational claims with local adjusters and international partners to ensure compliance and appropriate resolutions.
• Evaluate liability, damages, and exposure, and establish and maintain appropriate reserves in accordance with company guidelines and regulatory requirements.
• Negotiate settlements within delegated authority to achieve favorable business outcomes.
• Ensure compliance with internal policies, regulatory requirements, and service-level agreements through accurate documentation, timely handling, and file quality management.
• Identify coverage issues, emerging risks, and potential subrogation or recovery opportunities, escalating matters as appropriate to the manager and underwriting teams.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed