Casualty Claims Adjuster

CRC Group • Flower Mound, TX

4d

About The Position

CRC Group is a leading independent specialty insurance distributor whose culture emphasizes people, long-term relationships, ethical decision-making, and continuous improvement. The Claims Professional II investigates, evaluates, and resolves moderately complex claims within established guidelines and authority levels. The role is responsible for timely, fair, and cost-effective claims handling, regulatory compliance, and responsive customer service.

Requirements

• 2–4 years of relevant claims-handling experience, with demonstrated knowledge of property and casualty insurance principles.
• Appropriate state adjuster license(s), or the ability to obtain them within a specified timeframe.
• Experience with claims management systems and standard office software.
• Claims investigation and evaluation skills.
• Knowledge of insurance policy interpretation and coverage analysis.
• Negotiation and settlement proficiency.
• Ability to manage multiple claims and meet deadlines.
• Strong verbal and written communication skills.
• Analytical and problem-solving capabilities.
• Proficiency with claims systems and Microsoft Office Suite.
• Customer service orientation and attention to detail.

Nice To Haves

• Bachelor’s degree in Business, Insurance, Risk Management, or a related field.
• Industry certifications such as Associate in Claims (AIC) or CPCU coursework.

Responsibilities

• Handle a portfolio of moderately complex property and casualty claims from intake through resolution.
• Investigate claims by gathering statements, reviewing policy coverage, and analyzing relevant documentation.
• Evaluate exposure and potential liability using policy language and claim facts.
• Negotiate settlements within authority limits while ensuring cost control and fairness.
• Maintain accurate claim documentation, notes, and reports in accordance with internal standards.
• Collaborate with internal teams, legal counsel, and external vendors as needed.
• Comply with applicable regulations, internal policies, and service-level agreements.
• Provide responsive communication and service to policyholders, brokers, and other stakeholders.

Benefits

• Eligible full-time teammates have access to medical, dental, vision, life, disability, and AD&D insurance.
• Tax-advantaged savings accounts.
• 401(k) plan with company match.
• Paid time off programs, including company holidays, vacation, and sick days.
• New parent leave.
• Eligible positions may qualify for restricted stock units and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed