Casualty Claims Adjuster

U-Haul•Ivyland, PA
•Onsite

About The Position

The Casualty Claims Adjuster works under the general direction of the Claims Manager, Repwest Insurance. The role investigates, evaluates, and settles claims—through denial, compromise, or payment—involving vehicle physical damage, higher and more complex customer-property claims, and medium-to-high-exposure bodily injury claims involving third parties. The position directs independent adjusters and other support services, reviews and negotiates service rates, and supervises subordinate adjusters’ work on complex claims. It requires in-depth knowledge, specialized training, and experience to understand managed risks, insurance products, and claims investigation techniques. The adjuster must maintain the integrity of proprietary information. This is a fully onsite position at the Pennsylvania Claims Office in Ivyland, Pennsylvania. The role is not eligible for employer sponsorship; applicants must be legally authorized to work without requiring sponsorship.

Requirements

  • 3–4 years of experience in claims or a claims-related field.
  • Strong analytical skills.
  • Excellent phone communication skills.
  • Basic computer skills, including knowledge of Microsoft Word and Excel.
  • Must be willing to become licensed within 12 months of employment in states that require licensing.

Nice To Haves

  • College degree preferred.
  • Bodily injury claims experience is a plus.

Responsibilities

  • Investigate, evaluate, and settle claims through denial, compromise, or payment.
  • Handle claims involving vehicle physical damage, higher and more complex customer-property damage, and medium-to-high-exposure third-party bodily injury.
  • Direct independent adjusters and other support services.
  • Review and negotiate rates for services provided.
  • Supervise subordinate adjusters’ work product on complex claims.
  • Apply specialized knowledge of managed risks, products offered, and insurance investigation techniques.
  • Maintain the integrity of proprietary information.

Benefits

  • Medical insurance
  • Prescription drug plans
  • Dental and vision plan with hearing care discounts
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers
  • CVS Virtual Care
  • U-Haul Kids Program
  • 24-Hour Nurse Line
  • Wellness Program (HealthierYou initiatives and challenges)
  • Mindset App Reimbursement
  • Pet insurance and wellness plans
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company-paid life insurance
  • Voluntary life insurance options
  • Short-Term and Long-Term Disability
  • Critical Illness, Accident and Hospital Indemnity plans
  • Business and business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey’s SmartDollar Financial Wellness Program
  • U-Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • YouMatter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles, and more
  • Community involvement and volunteer opportunities
  • U-Haul Mothers Program (paid maternity leave)
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