Casualty Claims Adjuster -Seattle, Washington

Sedgwick•Seattle, WA

About The Position

The Casualty Claims Adjuster investigates and adjusts complex property and casualty claims, including bodily injury, slip/trip and fall incidents, and third-party property damage. The role handles locally assigned complex losses independently up to designated authority and assists with larger losses, including accounting-based losses such as business interruption and stock. The adjuster examines records to determine coverage and liability; gathers information from claimants, insureds, witnesses, and other parties; consults relevant records; inspects loss locations; estimates repair, replacement, remediation, or compensation costs; and prepares findings and recommendations. The role may recommend litigation, attend litigation hearings, revise reserves, and assist with loss experience reports and future rate calculations. Travel is required as needed. A state adjuster license and the IIA-AIC designation are required, with active pursuit of another professional insurance designation. A bachelor's degree is preferred, and five years of property and/or casualty claims adjusting experience, or an equivalent combination of education and experience, is required. The position requires investigative, analytical, communication, customer service, organizational, and time-management skills, as well as the ability to work independently or with a team.

Requirements

Five years of property and/or casualty claims adjusting experience, or an equivalent combination of education and experience.
Earned the IIA-AIC designation and actively pursuing another professional insurance designation.
Appropriate state adjuster license.
Strong oral and written communication skills, including presentation skills.
Strong investigative, analytical, and problem-solving skills.
Computer literacy, including Microsoft Office products.
Demonstrated commitment to timely reporting.
Strong customer service and interpersonal skills.
Attention to detail and accuracy.
Good time-management and organizational skills.
Ability to work independently or in a team environment and meet or exceed Performance Competencies.
Ability to stand and/or walk for long periods; kneel, squat, bend, climb, crawl, stoop, and work overhead; work outdoors in hot and/or cold weather; lift or carry up to 50 pounds; push or pull up to 100 pounds; drive up to four hours per day; and continually use manual dexterity.
Ability to hear, see, and talk.

Nice To Haves

Bachelor's degree from an accredited college or university.
Experience handling property damage, bodily injury, slip/trip and fall, and third-party property damage claims.

Responsibilities

Handle complex losses locally without assistance up to designated authority and assist on larger losses, including accounting-based losses such as business interruption and stock.
Investigate and adjust complex property and casualty claims, including bodily injury, slip/trip and fall, and third-party property damage claims.
Examine claim forms and other records to determine insurance coverage and liability.
Interview, telephone, or correspond with claimants, insureds, witnesses, and other involved parties.
Consult police, medical, employment, and other records; inspect property damage and loss locations to determine liability and damages.
Estimate repair, replacement, remediation, or compensation costs.
Prepare reports of findings and claim recommendations.
Recommend litigation by the legal department when warranted by claim complexity or disputed liability, and attend litigation hearings.
Revise case reserves in assigned claims files to cover probable costs.
Assist in preparing loss experience reports and calculating adequate future rates.
Support the organization's quality programs and perform other duties as assigned.
Travel as required.