GC Pro Account Manager - Outside Sales (Hiring Multiple Locations - Chicago, St. Louis)

Guitar Center • Chicago, IL

10h • Onsite

About The Position

The GC Pro Account Manager is an outside-sales role focused on developing new business and building existing client relationships. The position assesses client needs and promotes professional audio, video, and lighting products and services to address business needs. Account Managers create sales, orders, and service contracts, and are expected to spend approximately 50% or more of their time in the field, away from stores or the office, generating and nurturing client relationships. The role supports customers across a range of settings, including studios, concert venues, educational institutions, and houses of worship. The position is offered in Chicago and St. Louis.

Guitar Center Company describes its mission as developing and nurturing lifelong musicians and helping people experience the joy of creating music. Its businesses include Guitar Center retail and e-commerce, Music & Arts, and the AVDG and GCPro audiovisual integration businesses.

Requirements

• Bachelor’s degree or four years of equivalent work experience; a degree in Business, Marketing, or a related field is preferred.
• Three years of relevant experience selling AV integration products or services, with demonstrated ability to achieve specific sales targets.
• Three years of experience in business-to-business and/or outside sales, preferably in the Audio, Visual, and Lighting arena or a commensurate field.
• Proven record of effective sales or operations management and a recognized presence within the market or territory.
• Business-to-business sales acumen.
• Intermediate understanding of Microsoft Office Suite and other standard business applications.
• Self-motivation and effective oral and written communication skills.
• Ability to build and maintain strong relationships with clients and associates.
• Good decision-making and negotiation skills.
• Competitive, high-achieving approach and accountability for results.
• Ability to work with a sense of urgency and drive issues to closure.
• Drive for personal and professional success.

Nice To Haves

• A/V industry veteran experience.
• An existing book of business.
• Bachelor’s degree in Business, Marketing, or a related field.

Responsibilities

• Create sales, orders, and service contracts.
• Spend approximately 50% or more of work time in the field generating new clients and nurturing existing clients.
• Achieve sales targets and drive steady growth within an assigned area or region.
• Develop effective business plans for generating sales leads.
• Follow up and follow through on self-generated leads to achieve sales targets.
• Develop new business through business development, client site visits, cold calling, internet activity, and other methods.
• Continually learn about products and services to represent the company effectively to potential clients.
• Proactively understand client needs and identify solutions and business opportunities.
• Partner with AVDG, Guitar Center retail locations, the Support Center, Distribution Centers, and Contact Centers to meet client needs.
• Prepare detailed daily, weekly, monthly, and quarterly activity reports.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their jobs after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level