Gate Attendant
About The Position
The Gate Attendant controls access to the warehouse facility by verifying the identity and purpose of visitors, contractors, and truck drivers. The role supports the safety and security of the premises through documentation, badge issuance, and communication with warehouse personnel. The attendant monitors entry and exit points, maintains visitor records and badges, notifies warehouse personnel of arrivals, processes truck and driver information, and directs drivers to designated loading and unloading areas. The role also includes communicating yard safety protocols, checking containers and the premises, following emergency protocols, and reporting irregularities, hazards, or suspicious activity. The position is primarily stationed indoors in the warehouse, with periodic outdoor duties and exposure to varying weather conditions during vehicle and perimeter checks. No travel or supervisory responsibilities are required.
Requirements
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Ability to operate digital logging systems and radio communication devices.
- Attention to detail and accuracy in record-keeping.
- Ability to remain calm and professional in high-pressure situations.
- Strong organizational skills and ability to multitask.
- Basic computer skills for log entry and reporting.
- Ability to stand for extended periods.
- Ability to perform moderate lifting up to 30 pounds, if required.
- Manual dexterity for badge issuance and log entry.
Nice To Haves
- Previous experience in security or warehouse operations.
- Knowledge of warehouse safety procedures.
Responsibilities
- Monitor entry and exit points and grant access only to authorized individuals.
- Verify visitor and driver identification using valid government-issued ID.
- Issue visitor and driver badges and maintain accurate records, including visitor name, company, contract number, host employee, purpose of visit, and arrival and departure times.
- Ensure visitor badges are returned upon exit.
- Notify warehouse personnel or department contacts when visitors arrive.
- Communicate professionally with drivers and visitors.
- Report irregularities and unauthorized access attempts.
- Periodically check containers entering and leaving the facility.
- Record truck details, including license plate, carrier, and cargo information.
- Direct drivers to designated loading and unloading areas.
- Communicate yard safety protocols to drivers.
- Conduct routine checks of the premises and surrounding area.
- Follow emergency protocols during incidents or security breaches.
- Report safety hazards or suspicious activity immediately.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
