Gate Attendant (Parking)

City of Orlando • Orlando, FL

13h

About The Position

Performs customer service, cashiering, and clerical work for parking facilities. The role oversees and participates in collecting fees and follows established procedures for monthly cardholder usage, validations, access control, and special events. Duties include greeting guests, providing directions and explaining rates or parking facility information, monitoring and maintaining inventory, conducting or documenting facility counts and lane usage, and preparing daily reports.

The work requires walking and standing for extended periods, sometimes in hot and humid conditions or inclement weather; lifting and carrying up to 40 pounds; and working in a fast-paced environment for four hours without breaks. The position requires sharp attention to detail and involves exposure to exhaust fumes, excessive noise, confined areas, outdoor conditions, and adverse weather. The schedule is 40 hours per week and requires nights, weekends, and all holidays.

Requirements

• High school diploma or GED certificate, or an equivalent combination of education, training, and experience.
• Six months of ticket sales, cashier, or customer service experience, or an equivalent combination of education, training, and experience.
• Valid Florida driver's license at the time of application.
• Must pass a background check that includes a polygraph.
• Ability to walk and stand for extended periods.
• Ability to lift and carry 40 pounds.
• Ability to work in a fast-paced environment for four hours without breaks.
• Sharp attention to detail.
• Availability to work nights, weekends, and all holidays.

Responsibilities

• Oversee and participate in the collection of fees.
• Follow established procedures for monthly cardholder usage, validations, access control, and special events.
• Greet guests and provide directions to areas of interest.
• Explain rates and parking facility information.
• Monitor and maintain inventory.
• Conduct facility counts or document counts and lane usage.
• Prepare daily reports.
• Perform customer service, cashiering, and clerical work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED