Gate Attendant (Parking)

City of Orlando•Orlando, FL
•$17 - $22

About The Position

Performs customer service, cashiering, and clerical work at a parking facility. Primary duties include overseeing and participating in the collection of fees and following established procedures for monthly cardholder usage, validations, access control, and special events. The role also involves greeting guests, providing directions or explaining rates and parking facility information, monitoring and maintaining inventory, conducting facility counts or documenting counts or lane usage, and preparing daily reports. The position requires walking and standing for extended periods, often in hot and humid conditions or inclement weather, and lifting and carrying up to 40 pounds. It requires working in a fast-paced environment for four hours without breaks and sharp attention to detail. Duties may involve adverse conditions, including exhaust fumes, excessive noise, confined areas, and outdoor weather.

Requirements

  • High school diploma or GED certificate and six months of ticket sales, cashier, or customer service experience, or an equivalent combination of education, training, and experience.
  • Valid Florida Driver's License at the time of application.
  • Must pass a background check that includes a polygraph.
  • Ability to walk and stand for extended periods.
  • Ability to lift and carry 40 pounds.
  • Ability to work in a fast-paced environment for four hours without breaks.
  • Sharp attention to detail.

Responsibilities

  • Oversee and participate in collecting fees.
  • Follow established procedures for monthly cardholder usage, validations, access control, and special events.
  • Greet guests and provide directions to areas of interest or explain rates and parking facility information.
  • Monitor and maintain inventory.
  • Conduct facility counts or document counts or lane usage.
  • Prepare daily reports.
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