Garage Valet Attendant

VPNE•Boston, MA

About The Position

The Garage Valet Attendant is a customer service role responsible for parking and retrieving customer vehicles. The attendant provides a positive, efficient, safe, and friendly parking experience, making a strong impression through interactions with guests and customers. The schedule is Monday through Friday, 12 p.m. to 8 p.m.

Requirements

  • Must be at least 18 years old.
  • Proficient in English, both verbally and in writing; able to read, write, and verbally communicate in English.
  • Able to smile during customer interactions.
  • Upbeat personality, willingness to go the extra mile, and strong work ethic.
  • Maintain uniform standards while on the job premises.
  • Ability to move quickly and organize cars efficiently.
  • Ability to stand for long periods.
  • Ability to safely operate vehicles and pass a driving test on a manual-transmission vehicle.
  • Ability to lift at least 50 pounds.
  • Possess a valid driver’s license.
  • Able to pass a criminal background check and RMV check.
  • Ability to build relationships with customers.
  • Be organized.
  • Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

  • Keep the safety of self and others in mind at all times.
  • Park customers’ vehicles in designated spaces safely and securely, minimizing the potential for accidents.
  • Keep track of keys and vehicles throughout the garage.
  • Provide an exceptional guest experience.
  • Maintain organization at the operation.
  • Create a positive environment for customers and teammates through enthusiasm about the job.
  • Use professional communication and VPNE-approved language choices.
  • Help facilitate the transition at the end of the shift.
  • Provide information about the garage, including hours of operation, rates, or promotions, upon request.
  • Maintain a neatly groomed appearance.
  • Perform cleaning duties as assigned.
  • Adhere to the VPNE attendance policy.
  • Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
  • Fill out damage or accident reports.
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