Parking Garage Porter - Fort Worth, TX
About The Position
The Garage Porter maintains cleanliness, safety, and organization in parking facilities. The role keeps garages and surrounding areas well maintained, assists with minor maintenance, and supports customers as needed. It requires a detail-oriented, proactive person who can work independently in varied weather conditions and provide professional, guest-focused service. The position includes maintaining parking areas, stairwells, and elevators; keeping signage and facility equipment clean and functional; reporting maintenance issues, safety concerns, and suspicious activity; and helping address snow, ice, or water accumulation. The Garage Porter also attends staff meetings, completes required training, and takes on other tasks in response to operational needs. This is an hourly, non-exempt position reporting to the Garage Attendant Supervisor. The schedule may be full-time or part-time, and flexibility to work nights, weekends, and holidays is required. Work takes place indoors and outdoors in parking facilities, with exposure to weather and noise from moving vehicles. Personal cell phone use may be required for work-related communication and applications, with reimbursement according to company policy.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver’s license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Stamina to stand, walk, and lift up to 50 pounds for extended periods, often in varied weather conditions.
- Flexibility to work nights, weekends, and holidays.
- Maintain a professional appearance and follow uniform and grooming standards.
- Ability to perform the essential duties satisfactorily, with reasonable accommodation available where applicable.
Nice To Haves
- Customer service experience is preferred.
- No special certifications are necessary for this position.
Responsibilities
- Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep.
- Follow instructions, complete tasks on schedule, use equipment properly, report hazards, and follow safety procedures.
- Assist guests professionally and promptly, including handling difficult or emotional situations and responding to guest needs.
- Support a positive team environment by balancing individual responsibilities, helping colleagues, and acknowledging team achievements.
- Keep parking signs, pay stations, and other facility equipment clean, functional, and properly positioned.
- Document and report maintenance issues, safety concerns, and suspicious activity to management.
- Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas.
- Perform other tasks as needed to support operational goals and changing business needs.
- Attend staff meetings and complete required training modules on time.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
- Work-related phone usage reimbursement according to company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
