Gaming Attendant

Marriott•Marco Island, FL

11d

About The Position

The Gaming Attendant supports recreation activities on the property by informing guests about recreation facilities, encouraging and scheduling participation, and fostering a fun, relaxing atmosphere. The role promotes facility safety rules, monitors activities, responds appropriately to emergencies, assists injured guests until emergency medical services arrive, and may provide cashier services or support private functions. The attendant also cleans and maintains recreation facilities, equipment, and supplies. The position requires professional guest service, clear communication, teamwork, processing payments, and compliance with company policies, safety procedures, and quality standards. Duties include reporting accidents and unsafe conditions, completing required safety training, maintaining a professional appearance, protecting confidential information and company assets, assisting guests with disabilities, and performing other reasonable duties as requested.

Requirements

CPR certification.
First Aid certification.
Recreation Equipment certification or qualification.
Any certification or training required by local and state agencies.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to use computers and/or point-of-sale systems.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Provide guests with information about recreation facilities and activities, which may include pools, beach, entertainment zone or game room, fitness center, and child activities center.
Encourage, recruit, register, and schedule guests to participate in recreation activities.
Promote a fun and relaxing atmosphere and communicate recreation facility rules and regulations for guest and member safety.
Observe activity in recreational facilities and respond according to local operating procedures in emergencies.
Provide cashier services and process payments for rental equipment, recreation activities, facility rentals, or retail sales when applicable.
Assist with group activities and events during private functions in recreation facilities.
Identify situations in which guests may not be able to participate safely and inform a supervisor or manager.
Provide assistance to injured guests until emergency medical services arrive.
Clean and maintain recreation facilities, equipment, and supplies.
Report accidents, injuries, and unsafe work conditions to the manager and complete safety training and certifications.
Follow company policies and procedures; maintain a clean, professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Speak clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships while supporting team goals.
Comply with quality assurance expectations and standards.
Read and visually verify information in various formats, inspect tools and equipment, and use computers or point-of-sale systems to enter and locate work-related information.
Perform other reasonable job duties as requested.