Gaming Agent

Confederated Tribes and Bands of the Yakama Nation•Toppenish, WA

About The Position

The Gaming Agent works in the Gaming Commission Enforcement Department and is responsible for conducting and reporting daily compliance measurements, which make up a significant portion of the work hours. The agent enforces laws and regulations related to Class II and Class III gaming and the safety and health of people at the gaming operation. The role requires adaptability, self-motivation, professional conduct, confidentiality, and the ability to work cooperatively with diverse people and other enforcement agencies. The position includes documenting and investigating incidents and violations on casino property, completing compliance reviews, preparing reports and statistics, and coordinating with law enforcement agencies and courts. The agent must successfully pass a Police Reserve Academy within one year of hire and complete required training in handcuffing and defensive tactics. Work takes place in a smoke-filled environment with moderate to high noise levels and requires rotating non-traditional work hours and days.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
At least two years of experience in regulation and/or law enforcement.
Must have no gross misdemeanors, felonies, or charges or prosecutions involving violence, illegal substance abuse or possession, or theft.
Successfully pass a Police Reserve Academy within one year of hire.
Pass a yearly background investigation, a pre-employment background check, and a pre-employment drug test.
Knowledge of use-of-force standards and practices.
Ability to communicate effectively in regulatory hearings and a court of law.
Knowledge of general office practices and procedures.
Ability to carry out assignments discreetly, effectively, and in sensitive, confidential circumstances.
Ability to work independently, attention to detail in written and oral work, and a consistent attendance record.
Knowledge and proficiency in computer use, specifically Microsoft Office products and ID Point.
Excellent organizational skills and ability to work in a team-structured office environment and as a team player with YNGC staff.
Ability to follow directives, policies, and procedures.
Understanding of standard governmental practices, policies, and procedures.
Knowledge of Class II and Class III games and gambling devices.
Physically fit and capable of lifting 75 pounds; good vision, with corrective lenses if applicable; and able to physically detail uncooperative subjects.
Able to successfully complete certified training, including Police Reserve Academy, handcuffing, and defensive tactics.
Able to work rotating non-traditional work hours and days.

Nice To Haves

Enrolled Yakama preference; all qualified applicants are encouraged to apply.

Responsibilities

Conduct and report compliance measurements as a daily routine.
Enforce applicable laws and regulations concerning Class II and Class III gaming and the safety and health of people at the gaming operation.
Monitor compliance with the YN Tribal/State Compact, Tribal Internal Control Standards, YN Ordinance, and applicable Tribal, Federal, and State gaming laws and regulations.
Write comprehensive daily reports using computer programs such as Microsoft Word, Excel, or similar software.
Immediately report major incidents to Enforcement Management.
Document and report incidents on casino property and conduct follow-up investigations as needed, including field interviews, review of financial documents and video coverage, requesting written statements, and collecting evidence.
Receive patron complaints and direct patrons to appropriate officials when the issue cannot be resolved at the time of the incident.
Maintain and update the incident summary case log and ensure accurate statistical reporting.
Complete compliance checklist reviews of casino departments and issue Notices of Violations when warranted.
Work with local law enforcement agencies and courts by providing incident reports and best evidence, and testifying at hearings or court proceedings related to gaming infractions or criminal investigations conducted by the agent.
Compile statistics for reports, checklists, and Notices of Violations and submit a detailed report to the Enforcement Manager at the conclusion of each month.
Conduct paper service on casino associates on behalf of Gaming Commission departments.
Maintain and promote confidentiality and professionalism, and sign a Confidentiality, Code of Conduct, and Oath of Office agreement.
Take on new projects or tasks, or assist other Gaming Commission staff as requested by a supervisor.