Gaming Attendant

Kings Card Club•Stockton, CA

16h

About The Position

Kings Card Club is seeking a part-time Gaming Attendant to assist with gaming-floor operations and customer service. The attendant supports Floor Service Representatives with seating players, explaining games, maintaining game and player tracking, providing service, handling transactions, monitoring tables, and moving chips according to standard procedures. The role also includes reporting transactions and suspicious behavior, keeping assigned work areas clean and organized, and assisting with chip counts and daily drops. The position requires basic understanding of the games offered, gaming-floor policies and procedures, and Cage and TPPP functions. The employee must hold a City Cardroom Employee Permit and be able to work nights, weekends, and holidays. The work environment is usually moderate to loud, and the role involves regular standing and walking, frequent use of hands and arms, and lifting up to 25 pounds occasionally.

Requirements

Basic understanding of the games provided and gaming-floor policies and procedures.
Basic knowledge of Cage and TPPP functions.
Ability to speak effectively before groups of customers or employees.
Ability to calculate figures and amounts, including proportions and percentages, and apply basic algebra and geometry.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagram, or schedule instructions.
City Cardroom Employee Permit.
Ability to work nights, weekends, and holidays.
Physical ability to regularly stand, walk, and talk or hear; frequently use hands and arms; occasionally sit, stoop, kneel, crouch, or crawl; and frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Assist Floor Service Representatives with gaming-floor functions, including seating players, explaining games, updating game tracking and player tracking systems, providing service, and handling employee and customer transactions.
Greet customers, provide assistance, and direct them to appropriate areas of the business.
Monitor players’ attitudes and behavior, alcohol consumption, and language at assigned tables.
Keep the podium balanced and organized for easy verification.
Respond to dealers’ requests and verify and run chips between tables and the cashier according to standard operating procedures.
Report all transactions in accordance with Title 31 and standard operating procedures.
Remain in the assigned area during the shift and limit conversations with other employees.
Inform the Floor Service Representative or cashier of required monetary transactions and suspicious behavior.
Keep work areas clean.
Assist with chip counts and collection of daily drops.
Comply with health and safety policies, complete required training, report incidents and hazards, and participate in safety improvement activities.
Ensure job-specific training and safe work practices are provided before working independently or receiving department assignments.