Gameday IT Technician

Oklahoma City Thunder•Oklahoma City, OK
•Onsite

About The Position

The Gameday IT Technician supports the technology behind Oklahoma City Thunder and Oklahoma City Blue home games. The role involves setting up, testing, troubleshooting, and maintaining game technology to help ensure smooth game-day operations. The position is part-time and hourly, averages approximately 20 hours per week, and reports to the Manager, IT and Gameday Operations. Work is primarily at the Oklahoma City Thunder corporate office in downtown Oklahoma City, with work in the arena as required. The schedule varies with home games and may involve daytime or game-day/evening shifts, including weekends, holidays, and extended hours as needed. Daytime shifts may start as early as 7:30 a.m.; game-day/evening shifts may start around 3:00 p.m. on weekdays and 2:00 p.m. on weekends. Candidates may be considered for either schedule or both, depending on availability. The Thunder organization is an Equal Opportunity Employer and considers applicants fairly based on qualifications, experience, and business needs. Applicants are considered regardless of past legal system involvement based on the needs of the role, the nature of the history, and its recency. The organization is committed to a welcoming and inclusive workplace through its RAVE culture: Respect and Value Everyone.

Requirements

  • Working knowledge of Windows operating systems and basic computer hardware and software.
  • Experience installing and maintaining computers, cabling, and audiovisual equipment.
  • Understanding of basic networking and printing concepts.
  • Troubleshooting and problem-solving skills.
  • Basic mechanical and electrical knowledge.
  • Ability to communicate and collaborate effectively with colleagues across departments.
  • Ability to work effectively in a fast-paced game and event environment.
  • Organizational skills and attention to detail.
  • Ability to lift up to 50 pounds, crouch, and climb.
  • Availability for a schedule that varies with home games and includes weekends, holidays, and extended hours as needed.

Responsibilities

  • Set up, troubleshoot, and maintain NBA game and IT systems for Thunder and Blue home games.
  • Follow established procedures to set up, test, and troubleshoot technology and IT systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Assist with deploying digital signage to various endpoints and verify playback.
  • Maintain spare-parts inventory and ensure backup equipment is available and operational.
  • Maintain detailed documentation and submit required game reports following shifts or games.
  • Provide customer service and coordinate with internal departments as needed.
  • Perform other duties as assigned.
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