Game Technician

Andretti Indoor Karting & Games•Orlando, FL

About The Position

Andretti Indoor Karting & Games is hiring a part-time Game Technician to help provide an enjoyable, safe, and high-quality guest experience. The role includes guest service and technical support for games, simulators, and attractions, including repairs, preventative maintenance, troubleshooting, inventory, and documentation. Game Technicians also maintain clean and presentable games and work areas, follow safety and emergency procedures, and support department operations. Family entertainment center experience is helpful but not required.

Requirements

High school diploma or equivalent.
Ability and desire to remain pleasant, upbeat, and sociable throughout the workday.
Ability to work a varied schedule that includes days, nights, holidays, and weekends.
Ability to use and read a volt/ohmmeter and soldering gun.
Ability to read schematics.
Basic knowledge of computer systems and some general point-of-sale operations.
Basic troubleshooting knowledge of computer hardware and peripherals.
Ability to communicate quickly and accurately.
Manual dexterity to operate necessary equipment.
Ability to understand, follow, and maintain safety standards.

Nice To Haves

Experience with family entertainment centers.

Responsibilities

Welcome guests and respond to their needs in a friendly, positive, and timely manner.
Repair games and explain how games operate to guests.
Perform preventative maintenance on games, simulators, and attractions.
Maintain inventory of electronics, game parts, tools, and prize-game stock.
Document game issues, parts, and work history.
Support and troubleshoot AV systems, including movie sound, mobile video, projectors, and control systems.
Keep games clean and presentable to guests.
Observe, instruct, and monitor guests to promote safety and adherence to guidelines.
Assist with guest recovery and notify a manager as needed to support positive guest experiences.
Communicate professionally and enthusiastically with guests and coworkers, and contribute to teamwork across departments.
Attend required department and company meetings and training sessions.
Maintain a clean work area in accordance with company policies and procedures.
Learn and follow facility emergency procedures and safety standards.
Perform assigned opening, running, and closing department duties.
Follow company uniform guidelines.
Work independently when needed and show eagerness to learn new skills and trades.