Arcade Game Technician

Apex Entertainment•Virginia Beach, VA
•Onsite

About The Position

Apex Entertainment is seeking an Arcade/Game Technician to maintain, repair, and troubleshoot arcade machines and equipment. The technician helps ensure that games—from classic cabinets to the latest video games—operate reliably and provide guests with a positive entertainment experience. The role includes scheduled maintenance, repairs, installations and calibrations, inventory management, recordkeeping, workspace organization, and collaboration with other departments in a fast-paced entertainment environment.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license or reliable transportation.
  • Ability to lift and move more than 50 lbs.
  • Strong troubleshooting, technical, and organizational skills.
  • Flexible availability, including days, nights, and weekends.

Nice To Haves

  • Mechanical or arcade maintenance background preferred.
  • Previous experience repairing arcade games is a plus.

Responsibilities

  • Diagnose and repair arcade game malfunctions, software issues, wiring, and hardware failures.
  • Perform routine corrective maintenance to minimize downtime and extend machine life.
  • Record daily repairs and maintenance tasks for tracking and compliance.
  • Conduct scheduled preventative maintenance to maintain machine functionality and visual appeal.
  • Install and calibrate card readers and upgraded components on arcade machines.
  • Follow detailed maintenance schedules to keep machines up to standard.
  • Monitor arcade parts inventory and equipment supplies.
  • Run weekly and monthly payout percentage calibrations.
  • Order, receive, and install replacement parts as needed.
  • Maintain a clean, organized arcade and technician workspace.
  • Ensure machines are clean, filled, and ready for guest use.
  • Organize spare parts and tools for efficient repairs.
  • Follow safety procedures and maintain a safe work environment.
  • Keep logs and checklists updated for daily, weekly, monthly, and annual inspections.
  • Assist with additional facility tasks as directed by management.
  • Work collaboratively with other departments to support smooth operations.

Benefits

  • Competitive pay and opportunities for advancement.
  • Free access to attractions.
  • 50% off select food items.
  • Flexible scheduling to support work-life balance.
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