Game Runner

Beat The Bomb•Atlanta, GA
•Onsite

About The Position

Beat The Bomb is an immersive group entertainment company where customers play real-life video games. The Atlanta location features interactive game rooms, arcade lounges, event spaces, food and beverages, and private-event services. Game Runners help deliver an enjoyable, safe experience for customers and teammates. The role is adaptable and works across both Front of House and Back of House operations. Front of House work includes welcoming customers, preparing and testing game rooms, assisting with check-in, setting customers up for games, keeping customer areas clean and presentable, and offering to take pictures. Back of House work includes helping teams with suits, onboarding and waivers, starting games when needed, preparing bomb rooms, maintaining a safe environment, engaging with customers, and supporting Front of House teammates. The ideal candidate enjoys working with people and groups, is enthusiastic about live experiences or digital gaming, can stay calm under pressure, and is ready to help wherever needed. The work takes place in a paint-blast facility and includes physical activity; paint buckets can weigh up to 50 pounds. Weekend availability is required.

Requirements

  • Must be available to work weekends.
  • Able to handle physical activity; paint buckets can weigh up to 50 pounds.

Nice To Haves

  • Enjoys working with groups and can command groups such as birthday parties, corporate teams, and family reunions.
  • Has an interest in live experiences or digital gaming.
  • Has a strong aptitude for technology or is enthusiastic about learning it.
  • Is friendly, outgoing, inclusive, and enjoys engaging with teammates and customers.
  • Is adaptable, solution-oriented, calm under external pressure, and willing to help wherever needed.
  • Is comfortable getting messy in a paint-blast facility.
  • Embodies the values: Bring Positivity, Take Responsibility, Build The Future, and CREATE THE FUN.

Responsibilities

  • Welcome customers and help them feel excited to be at Beat The Bomb.
  • Prepare and test game rooms so they are ready for gameplay.
  • Assist managers with customer check-in as needed.
  • Set customers up for games in a timely manner.
  • Keep customer areas, including game rooms, bathrooms, and party rooms, presentable and clean.
  • Offer to take pictures for customers.
  • Help teams with suits, onboarding, and waivers.
  • Start a team in the game when needed.
  • Set up bomb rooms at the start of the day and before each team's entry.
  • Maintain a safe environment and facilitate safe experiences for customers and team members.
  • Engage with customers and help make their experience fun.
  • Assist Front of House team members with setting up teams.
  • Look for opportunities to help other areas during downtime.

Benefits

  • Competitive pay, tip pools, and monthly bonus pool.
  • Paid time off: up to 5 days in year one and 10 days after the first year.
  • 401(k) plan.
  • $500 annual learning stipend for professional development.
  • Referral bonuses.
  • Medical, dental, and vision insurance for full-time employees.
  • Health Savings Account for full-time employees.
  • Transit benefits.
  • Life insurance benefit options for full-time employees.
  • Free fountain beverages and discounted meals; meals are free for kitchen staff.
  • Opportunities to advance or expand a career as the company grows.
  • Friends and family ticket discounts.
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