Gallery Host

OTO Development • Orlando, FL

1d

About The Position

The Front Desk/Gallery Host assists guests throughout their hotel stay, including check-in and check-out, and helps provide a hospitable, approachable, customer-focused environment. The role uses the hotel’s electronic reservation system and other computer programs, handles cash and credit card transactions securely and accurately, and anticipates guest needs to maximize the guest experience. The position requires working collaboratively with other team members. It may be physically demanding and involves standing, sitting, walking, bending, lifting, and squatting for extended periods. Travel outside the property and surrounding area is little to none.

Requirements

• Previous front desk or receptionist experience.
• Enjoy working with people and go above and beyond to meet guest needs.
• Work well with others and enjoy being part of a team.
• Excellent oral, written, and interpersonal communication skills.
• Ability to find solutions and ensure the best experience for guests.
• Comfort with standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

• Assist guests with check-in and check-out and throughout their stay.
• Use the hotel’s electronic reservation system and other computer programs to support a seamless workflow.
• Handle financial matters, including credit card and cash transactions, securely, accurately, and with integrity.
• Anticipate guests’ needs and take steps to maximize their experience.
• Work with team members to foster a hospitable, approachable, and customer-focused environment.

Benefits

• Competitive pay and benefit programs
• Medical insurance options
• Dental insurance
• Vision insurance
• 401(k) with company match
• Company-provided life insurance
• Tuition assistance
• Paid time off
• Paid holiday time
• Travel discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed