Gallery Host

Restoration Hardware•Columbus, OH

About The Position

RH is seeking a Gallery Host to provide world-class service to guests while taking care of equipment and facilities. The role represents the RH brand through polished communication, personal appearance, and professionalism, and helps create a welcoming, elevated guest experience in the Gallery. The Gallery Host supports daily operations, events, and guest inquiries while helping ensure Gallery areas are clean, safe, and code compliant.

Requirements

  • At least 2 years of related experience.
  • Willingness to learn new things.
  • Energetic, accountable, and team oriented.
  • Reliable, dependable, and responsible.
  • Ability to multitask in a fast-paced environment while maintaining a positive attitude.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Ability to lift up to 50 pounds.
  • Ability to stand and walk for extended periods.

Responsibilities

  • Represent RH’s vision, values, and beliefs in daily work.
  • Represent the RH brand through polished communication, personal appearance, and professionalism.
  • Welcome and enthusiastically engage RH clients as they enter the Gallery, delivering world-class service.
  • Answer guest questions about RH Interior Design Services and connect guests with the appropriate Associate.
  • Provide friendly, discreet, and unobtrusive service, including greeting, wayfinding, check-in for RH Interior Design and restaurant waitlists, coat and umbrella check, occasional concierge service, and valet validation.
  • Assist with daily setup and breakdown of the Gallery host station.
  • Monitor Gallery areas to ensure they are clean, safe, and code compliant.
  • Assist with onsite and offsite events as needed.
  • Share guest comments or escalations with the leadership team.
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