Gallery Host
Hyatt Place Orlando Convention Center (OTO Development)•Orlando, OK
•$18 - $18
About The Position
The Front Desk/Gallery Host assists hotel guests with check-in and check-out and supports them throughout their stay. The role uses the hotel’s electronic reservation system and other computer programs, handles cash and credit card transactions accurately and securely, anticipates guest needs, and works with team members to provide a hospitable, approachable, customer-focused environment. The position may be physically demanding and involves little to no travel outside the property and surrounding area.
Requirements
- Previous front desk or receptionist experience.
- Enjoy working with people and go above and beyond to meet guest needs.
- Work well with others and enjoy being part of a team.
- Excellent oral, written, and interpersonal communication skills.
- Ability to solve problems and find solutions to ensure a positive guest experience.
- Comfort with standing, sitting, walking, bending, lifting, and squatting for extended periods.
Responsibilities
- Assist guests with check-in and check-out and throughout their stay.
- Use the hotel’s electronic reservation system and other computer programs to support a seamless workflow.
- Handle financial matters, including credit card and cash transactions, securely, accurately, and with integrity.
- Anticipate guests’ needs and work to maximize their experience.
- Collaborate with team members to foster a hospitable, approachable, and customer-focused environment.
Benefits
- Medical insurance options
- Dental insurance
- Vision insurance
- 401(k) with company match
- Company-provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
- Competitive pay
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
