Gallery Host

OTO Development • Orlando, FL

1d

About The Position

The Front Desk/Gallery Host assists guests throughout their stay, including check-in and check-out, and uses the hotel’s electronic reservation system and other computer programs to support a seamless workflow. The role handles credit card and cash transactions securely, accurately, and with integrity; anticipates guest needs; and works with other team members to provide a hospitable, approachable, customer-focused environment.

This position may be physically demanding and involves standing, sitting, walking, bending, lifting, and squatting for extended periods. It requires little to no travel outside the property and surrounding area.

Requirements

• Previous front desk or receptionist experience.
• Enjoy working with people and go above and beyond to meet guest needs.
• Work well with others and enjoy being part of a team.
• Excellent oral, written, and interpersonal communication skills.
• Able to solve problems and find solutions to ensure a positive guest experience.
• Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

• Assist guests with check-in and check-out and throughout their stay.
• Use the hotel’s electronic reservation system and other computer programs proficiently.
• Handle credit card and cash transactions securely, accurately, and with integrity.
• Anticipate guest needs and take steps to maximize the guest experience.
• Work with team members to foster a hospitable, approachable, and customer-focused environment.

Benefits

• Medical insurance options
• Dental insurance
• Vision insurance
• 401(k) with company match
• Company-provided life insurance
• Tuition assistance
• Paid time off
• Paid holiday time
• Travel discounts
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed