Furniture Delivery Driver

E Logic•Lorton, VA

5d•Onsite

About The Position

E-Logic is seeking a professional, detail-oriented Furniture Delivery Driver to perform high-quality, white-glove residential deliveries of premium furniture, including Ethan Allen products. The driver safely operates delivery vehicles; inspects, protects, and secures merchandise; coordinates with customers; assists with in-home furniture assembly and placement; and ensures deliveries meet quality and customer service standards. The role requires professionalism, careful furniture handling, accurate documentation, and exceptional customer service. The driver represents the delivery operation and is responsible for ensuring merchandise is handled, installed, and presented with care. The work schedule is assigned according to delivery routes and operational requirements. Hours may vary based on delivery schedules, customer appointments, and transportation requirements. Work takes place in delivery vehicles, loading docks, warehouses, customer residences, and other assigned locations. The position involves frequent physical activity, extended driving, and safely lifting or moving furniture with assistance or equipment as appropriate. The driver prepares and inspects the vehicle and equipment, reviews delivery documentation, inspects and secures merchandise, and submits required dock check-in photographs. They communicate with customers before arrival, assess delivery pathways, protect homes and property, assemble and position furniture, perform final cleaning and detailing, and demonstrate applicable adjustments and care information. The driver obtains customer acknowledgments, submits photographs and paperwork, and promptly documents and reports damage, discrepancies, complaints, or other exceptions. All duties must be performed in accordance with transportation safety requirements, company policies, safe lifting practices, delivery schedules, and white-glove service standards. Applicants must provide accurate employment and qualification information and complete applicable hiring, eligibility, background-screening, or customer-required onboarding procedures. Requirements related to federal projects or government-site access will be communicated when applicable; no particular security clearance or federal credential is presumed unless required by the relevant contract or assignment. E-Logic is an Equal Opportunity Employer and makes employment decisions without regard to characteristics protected by applicable law.

Requirements

High school diploma or equivalent preferred.
Valid driver's license appropriate for the assigned delivery vehicle and a driving record meeting applicable company and insurance requirements.
Experience operating delivery trucks or other commercial vehicles appropriate to the assigned role.
Ability to read and follow delivery tickets, manufacturer instructions, work orders, and other operational documentation.
Strong customer service, communication, organization, and problem-solving skills.
Ability to identify visible merchandise damage, document delivery exceptions, and communicate issues promptly.
Attention to detail and commitment to cleanliness, presentation, and workmanship.
Ability to use basic hand and power tools safely and appropriately.
Ability to work independently and collaboratively as part of a delivery team.
Ability to perform frequent standing, walking, bending, reaching, pushing, pulling, and furniture handling; safely lift, carry, move, and position furniture with team assistance or mechanical aids as appropriate.
Ability to navigate stairs, narrow passageways, doorways, and other residential access conditions when required.
Ability to work around loading equipment, moving vehicles, tools, packaging materials, and typical delivery-operation hazards.
Ability to work in varying weather conditions and accommodate delivery schedules as operationally necessary.
Candidates must satisfy applicable federal-project, government-site access, security-screening, background-investigation, or other customer-mandated requirements before performing work subject to those conditions.
Applicants must provide accurate employment and qualification information and complete applicable hiring, eligibility, background-screening, or customer-required onboarding procedures.

Nice To Haves

Previous experience in furniture delivery, residential delivery, moving services, furniture assembly, or white-glove customer service.
Practical knowledge of furniture handling, assembly, leveling, and protecting finished surfaces.
High school diploma or equivalent.

Responsibilities

Maintain the delivery vehicle in clean, organized, and professional condition; inspect the vehicle and required equipment before departure and report maintenance or safety concerns.
Keep tools, furniture pads, and waste materials organized and properly managed.
Inspect merchandise before loading for visible damage, defects, missing components, or discrepancies.
Review delivery tickets and documentation to verify merchandise, destinations, and special handling instructions.
Wrap, pack, load, and secure furniture to prevent damage or movement during transportation.
Wear required company-logo apparel and maintain professional grooming and appearance standards.
Submit required daily dock check-in photographs before leaving the loading facility.
Contact customers en route with at least 30 minutes' advance notice and communicate courteously throughout the delivery.
Introduce the delivery team and explain the planned delivery and installation process upon arrival.
Walk through the delivery pathway with the customer, identify access obstacles, and protect the home and surrounding property.
Promptly notify dispatch of delays, access concerns, merchandise discrepancies, and other issues according to established procedures.
Assemble, position, and install furniture according to manufacturer instructions and company procedures.
Level furniture and use appropriate tools, material-handling gloves, and approved packaging-inspection procedures.
Carefully handle upholstery and finished surfaces; fluff upholstery, connect sectional components, align furniture, and complete final detailing and cleaning.
Keep the work area clean and organized throughout delivery and installation.
Confirm furniture is correctly positioned, assembled, leveled, clean, and ready for use before completing the delivery.
Demonstrate applicable leveler and hinge adjustments and explain relevant furniture-care considerations to customers.
Take clear photographs of installed merchandise in its final location according to company requirements.
Review paperwork with the customer and obtain required acknowledgments and signatures.
Accurately document damage, missing items, installation concerns, customer complaints, access issues, and other exceptions; submit required photographs, paperwork, and reports promptly.
Never conceal damage, discrepancies, or service issues; report and document them according to company procedures.
Follow transportation safety requirements, company policies, safe lifting practices, merchandise-handling procedures, route instructions, schedules, and escalation procedures.
Use appropriate lifting techniques, handling equipment, and team assistance for heavy or oversized furniture.
Maintain courteous, respectful, solution-oriented conduct with customers, coworkers, dispatch, and facility staff, and represent E-Logic and its customer professionally.