Funeral Services Assistant (part-time)

Service Corporation International•Bakersfield, CA

11d

About The Position

Provides clerical and administrative assistance supporting funeral operations. Duties include meeting the public, answering questions about funeral and cremation information and related topics, answering phones courteously, and assisting with funeral, memorial, and other services or ceremonies as requested by clients and management. Attendance at monthly staff meetings is expected. Duties must be performed consistently with the company’s mission and values and in accordance with company policies and procedures. The role prepares service spaces and items, prepares documents as directed, and may assist with respectful preparation of the deceased or operation of the crematory as permitted by law and company regulations. It also involves office work, errands, ushering and transportation, supporting families during visitations and services, and cleaning vehicles as needed.

Requirements

High school diploma or equivalent.
Valid state driver’s license with an acceptable driving record.
High level of compassion and integrity.
Clear and concise verbal and written communication skills.
Professional behavior and ability to work as a team player.
Ability and willingness to learn MS Office and databases.

Nice To Haves

Previous customer service and/or sales experience.
Proficiency with the MS Office suite and databases.

Responsibilities

Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and family keepsakes or mementos; ensure proper care and storage of these items.
Prepare documents related to services, cremations, and maintenance as directed by management.
Assist with respectful preparation of remains, including dressing and lifting the deceased, or operate the crematory as permitted by law and company regulations.
Perform office duties, including answering phones and operating office and service equipment.
Run errands, including floral deliveries and picking up supplies or documents.
Serve as an usher and, as needed, park cars or perform other transportation duties.
Drive funeral home vehicles for services and to pick up families.
Ensure refreshments are available where allowed by law.
Assist with visitations, memorials, and funeral services, including setting up visitation and chapel areas, dressing and casketing remains, and delivering family items and flowers.
Greet and receive client families and other visitors seeking information or assistance.
Accommodate family needs during services and visitations.
Wash and clean funeral home vehicles and other client vehicles as required.
Attend monthly staff meetings.