Funeral Service Assistant Part-Time - Kansas

Legacy Funeral Group, LLC•Coffeyville, KS

119d

About The Position

The part-time Funeral Service Assistant supports funeral operations by completing manual and office tasks before, during, and after services to help ensure they run smoothly and as planned. The role must be performed consistently with the company’s mission and values and in accordance with its policies and procedures. Duties include preparing service spaces and materials, assisting with visitations and funeral services, welcoming and supporting families, completing related documentation, operating office equipment, running errands, and driving funeral home vehicles. The position may also involve removals of decedents, preparation of the deceased and casket, vehicle cleaning, and work beyond standard business hours, including weekends and holidays. The work takes place indoors and outdoors in all seasons and weather conditions. Professional dress is required when interacting with families. The employee may drive company vehicles, with or without passengers, in the surrounding community and varying traffic conditions. The role involves standing for continuous periods of up to six hours per day and frequently climbing stairs. Physical requirements include lifting up to 50 pounds and pushing or pulling up to 200 pounds, as well as manual dexterity for paperwork and use of office equipment.

Requirements

High school diploma or equivalent.
Ability to lift, pull, and/or push 150 pounds or more is listed as required.
Valid state driver's license with an acceptable driving record.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.

Nice To Haves

Previous customer service and/or sales experience.
Proficiency with the MS Office suite and databases; willingness and ability to learn are required.

Responsibilities

Assist with removals of decedents where required by location.
Assist with preparation of the deceased and casket.
Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, keepsakes, and other family items, and ensure their proper care and storage.
Prepare documents related to services, cremations, and maintenance as directed by management.
Perform office duties, including answering phones and operating office and service equipment.
Run errands, including floral deliveries and pickup of supplies or documents.
Serve as an usher, park cars, and perform transportation-related duties.
Drive funeral home vehicles for services and to pick up families.
Assist with visitations, memorial services, and funerals, including setting up visitation and chapel areas, dressing and casketing remains, and delivering family items and flowers.
Greet and receive client families and other visitors seeking information or assistance.
Accommodate family needs during services and visitations.
Wash and clean funeral home vehicles and other client vehicles when required.
Work beyond standard business hours, including weekends and holidays, when required.