Funeral Service Assistant (part-time)
Service Corporation International•Beech Grove, IN
About The Position
The Funeral Service Assistant provides clerical and administrative support for funeral operations and helps prepare for and assist with funeral, memorial, cremation, and visitation services. The role involves welcoming families and members of the public, answering questions and phones courteously, providing information about funeral and cremation services, and accommodating families’ needs during services. The assistant is expected to attend monthly staff meetings and perform duties in accordance with the company’s mission, values, policies, and procedures.
Requirements
- High school diploma or equivalent.
- Valid state driver’s license with an acceptable driving record.
- High level of compassion and integrity.
- Clear and concise verbal and written communication skills.
- Professional behavior and ability to work as a team player.
- Ability and willingness to learn.
Nice To Haves
- Previous customer service and/or sales experience.
- Proficiency with the MS Office suite and databases.
Responsibilities
- Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and family keepsakes, and ensure proper care and storage of these items.
- Prepare documents related to services, cremations, and maintenance as directed by management.
- Assist with respectful preparation of deceased persons, including dressing and lifting, or operate the crematory where permitted by law and company regulations.
- Perform office duties, including answering phones and operating office equipment and systems.
- Run errands, such as delivering flowers and picking up supplies or documents.
- Serve as an usher and, as needed, park cars or perform transportation duties.
- Drive funeral home vehicles for services and to pick up families.
- Ensure refreshments are available where permitted by law.
- Assist with visitations, memorials, and funerals, including setting up visitation and chapel areas, dressing and casketing remains, and delivering family items and flowers.
- Greet and receive client families and other visitors seeking information or assistance.
- Accommodate family needs during services and visitations.
- Wash and clean funeral home vehicles and other client vehicles as required.
- Attend monthly staff meetings.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
