Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Annapolis, MD

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group is seeking an experienced Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. Candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. U.S. citizenship is required, and the selected applicant must possess or qualify for a Public Trust (MBI). Applicants are subject to a government security investigation and may be subject to background checks, drug testing, and verification of employment and education. The salary range is $85,389–$116,975. The role provides high-level, day-to-day operational support for complex cloud application systems and production environments. It includes troubleshooting system issues and outages, supporting users, maintaining computing infrastructure and system assets, ensuring security and VA policy compliance, and collaborating with customers and cross-functional development, operations, and security teams. The position also contributes to continuous improvement and maintains documentation, training materials, configurations, processes, and procedures. The employee must be willing to provide on-call production support as required. A bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is required, along with 8 or more years of experience in systems engineering or a related field, particularly in production environments, and 3 or more years of experience with SQL query and monitoring. Advanced certifications are desired but no professional certifications are required. Military veterans are encouraged to apply. Interviews are conducted on Microsoft Teams with the camera on, and applicants will be asked to provide a LinkedIn profile link.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure Cloud, particularly S3, Step Functions, Batch Jobs, and CloudWatch.
Proven track record managing and maintaining large-scale production systems.
Strong proficiency with Linux/Unix and Windows operating systems.
Experience with system administration tasks, including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as Cloud Formation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure best practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with version control systems such as Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills for troubleshooting complex system issues.
Excellent communication and interpersonal skills and the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
Ability to work collaboratively with development, operations, and security teams.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including X.12 medical claims formats such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope, following standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems; collect diagnostic data, restore system operation, and develop workarounds as needed.
Document problems accurately in logging and discrepancy-reporting tools.
Work directly with the customer in most aspects of day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or ensuring escalation when required.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement methods through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Provide on-call production system support as required.
Collaborate with development, operations, and security teams to support seamless production system operations.