Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Blacksburg, VA

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position with a salary range of $85,389–$116,975. The role requires U.S. citizenship and possession of, or eligibility to obtain, a Public Trust (MBI). Applicants in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The developer provides high-level, day-to-day operational support for complex application cloud systems and large-scale production environments. The position includes troubleshooting system and network issues, restoring service during outages, maintaining computing infrastructure and system assets, supporting users, and working with customer, development, operations, and security teams. The role also supports security compliance, system documentation, training, and continuous improvement. On-call production support may be required. Candidates must have a bachelor’s degree in a relevant field and at least eight years of experience in systems engineering or a related field, particularly in production environments, along with at least three years of SQL query and monitoring experience. Advanced certifications and experience with EDI medical claims are desired but not required. Applicants selected are subject to a government security investigation and other background checks.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure cloud services, particularly S3, Step Functions, Batch Jobs, and CloudWatch.
Proven ability to manage and maintain large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, PowerShell, or similar scripting languages for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
Experience with monitoring tools such as Dynatrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines and familiarity with Git, GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including troubleshooting complex system issues.
Excellent communication and interpersonal skills and ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, meet deadlines in a high-pressure environment, and contribute to multiple projects with timely, high-quality results.
Strong attention to detail to support system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Willingness to provide on-call production support as required.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange (EDI) X.12 medical claims, including formats such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope using standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems, including collecting diagnostic data, restoring system operation, and developing workarounds.
Document problems in logging and discrepancy-reporting tools.
Work directly with the customer on day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or escalating them when required.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement methods through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Provide on-call production system support as required.
Collaborate with development, operations, and security teams to support seamless production operations.