Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Melbourne, FL

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Full Stack Developer (Production) to perform day-to-day operational support for complex application cloud systems supporting the Department of Veterans Affairs. The role is remote and requires U.S. citizenship and possession of, or eligibility for, a Public Trust (MBI). The position supports production environments through system administration, troubleshooting, maintenance, monitoring, security compliance, and collaboration with customers and technical teams. Candidates must be based in the United States; applicants from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The role is a W-2 position, and selected applicants are subject to a government security investigation and other background screening. Military veterans are encouraged to apply.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL queries and monitoring.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure Cloud, including S3, Step Functions, Batch Jobs, and CloudWatch.
Track record managing and maintaining large-scale production systems.
Strong proficiency with Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, PowerShell, or similar scripting languages for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
Experience with monitoring tools such as Dynatrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS, including database performance tuning and backup and recovery processes.
Knowledge of CI/CD pipelines and familiarity with Git, GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical, problem-solving, communication, and interpersonal skills; ability to collaborate effectively across teams.
Ability to prioritize tasks, manage time, meet deadlines in a high-pressure environment, and maintain strong attention to detail.
Ability to adapt quickly to new technologies and processes.
Strong documentation skills for system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects while ensuring timely completion and quality results.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).
Willingness to be on-call for production system support as required.

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including 837, 834, and 277 transactions.
Advanced relevant certifications, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope and follow standard practices and procedures when analyzing situations or data.
Detect, isolate, document, report, and resolve system outages and operational problems, including collecting diagnostic data, restoring systems, and developing workarounds.
Document problems using logging and discrepancy reporting tools.
Work directly with the customer on day-to-day activities.
Respond to user calls about hardware and software problems, resolve them, or ensure they are escalated when required.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement methods through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Support production systems on-call as required.
Collaborate with development, operations, and security teams to support production operations.