Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Orlando, FL

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is seeking a Full Stack Developer (Production) to provide high-level, day-to-day operational support for complex application cloud systems supporting the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time, W-2 position. The salary range is $85,389–$116,975. The role requires U.S. citizenship and the ability to possess or qualify for a Public Trust (MBI). Candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The position focuses on production systems engineering and operations, including issue detection and resolution, infrastructure maintenance, user support, monitoring, security compliance, and collaboration with development, operations, and security teams. The developer will document system configurations and operational processes, provide training, and contribute to continuous improvement. On-call availability for production support is required as needed. Applicants must have at least eight years of experience in systems engineering or a related field, particularly in production environments, and at least three years of experience with SQL query and monitoring. A bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field is required. Professional certifications are not required. Desired experience includes EDI X.12 medical claims and advanced certifications in relevant areas.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Experience with AWS and/or Azure cloud, including S3, Step Functions, batch jobs, and CloudWatch.
Proven experience managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
Experience with monitoring tools such as Dynatrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure best practices for production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines and familiarity with Git, GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills and the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
Strong attention to detail to support system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Strong documentation skills for system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects while ensuring timely completion and quality results.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange (EDI) X.12 medical claims, including claim formats such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope.
Analyze situations or data using standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems, including collecting diagnostic data, restoring system operation, and developing workarounds.
Document problems in logging and discrepancy reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or ensuring escalation when required.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Be available for on-call production system support as required.
Collaborate with development, operations, and security teams to support seamless production system operations.