Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Mobile, AL

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group is hiring a Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. The role involves day-to-day operational support of complex application cloud systems, maintaining production environments, resolving system issues, and working directly with customers and users. Candidates must be U.S. citizens and must possess or qualify for a Public Trust (MBI). Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Candidates located in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The successful candidate will have at least eight years of experience in systems engineering or a related field, particularly in production environments, and at least three years of experience with SQL query and monitoring. A bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is required. The position calls for experience with cloud platforms, production system administration, automation, monitoring, security, databases, networking, and CI/CD. Professional certifications are not required. Advanced certifications and experience with medical claims EDI are desired.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure Cloud, particularly S3, Step Functions, Batch Jobs, and CloudWatch.
Demonstrated experience managing and maintaining large-scale production systems.
Strong proficiency with Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as Cloud Formation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure best practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills and ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including X.12 claims such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope, following standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or problems affecting scientific workstations, including collecting diagnostic data, restoring operations, and developing workarounds.
Document problems accurately in logging and discrepancy reporting tools.
Work directly with the customer on day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or ensuring escalation as needed.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement methodologies through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Support production systems on-call as required.
Collaborate with development, operations, and security teams to ensure production system operations.