Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Tampa, FL

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is seeking an experienced Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. The role provides day-to-day operational support for complex cloud application systems and large-scale production environments, working directly with customers and collaborating with development, operations, and security teams. The position requires U.S. citizenship and the ability to possess or qualify for a Public Trust (MBI). Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The salary range is $85,389–$116,975. The successful candidate will support production system reliability, troubleshoot and resolve system issues, maintain computing infrastructure and system assets, and ensure compliance with VA standards and security policies. The role also involves system administration, cloud services, scripting and automation, monitoring, networking, databases, CI/CD, documentation, and user support. On-call availability for production support is required as needed. A bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is required. Candidates must have at least 8 years of experience in systems engineering or a related field, particularly in production environments, and at least 3 years of experience with SQL queries and monitoring. Advanced certifications and experience with X.12 medical claims are desired but not required.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL queries and monitoring.
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure cloud services, including S3, Step Functions, Batch Jobs, and CloudWatch.
Proven experience managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as Cloud Formation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience with secure production-system practices, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with version control systems such as Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including troubleshooting complex system issues.
Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to provide on-call production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
U.S. citizenship is required for this opportunity.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including X.12 medical claims formats such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Perform high-level, day-to-day operational support of complex application cloud systems.
Develop solutions to routine technical problems of limited scope, following standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems, including collecting diagnostic data, restoring system operation, and developing workarounds.
Accurately document problems in logging and discrepancy-reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls regarding hardware and software problems and resolve or escalate issues as needed.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement methodologies through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Support production systems on-call as required.
Collaborate with development, operations, and security teams to ensure seamless production system operations.