Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Clearwater, FL
•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time, W-2 position requiring U.S. citizenship and possession of or eligibility for a Public Trust (MBI). The salary range is $85,389–$116,975. Applicants in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. Candidates must be able to obtain the required government security clearance and may be subject to background checks, including criminal history, employment and education verification, drug testing, and creditworthiness. The role provides day-to-day operational support for complex application cloud systems and large-scale production environments. It involves diagnosing and resolving outages and system problems, supporting users, maintaining computing infrastructure and system assets, and ensuring compliance with VA standards and security policies. The developer works directly with customers and collaborates with development, operations, and security teams. The role requires 8 or more years of experience in systems engineering or a related field, particularly in production environments, and 3 or more years of experience with SQL query and monitoring. A bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is required. Professional certifications are not required. Willingness to provide on-call production support is required. Interviews are conducted on Microsoft Teams with the candidate's camera on. Applicants will be asked to provide a LinkedIn profile link. SSG states that answers to mandatory screening questions must be supported by the resume; applications with inconsistencies will not be considered. Recruiters and third parties will not be considered.

Requirements

  • At least 8 years of experience in systems engineering or a related field, particularly in production environments.
  • At least 3 years of experience with SQL query and monitoring.
  • Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
  • Experience with AWS and/or Azure cloud services, including S3, Step Functions, Batch Jobs, and CloudWatch.
  • Proven experience managing and maintaining large-scale production systems.
  • Strong proficiency in Linux/Unix and Windows operating systems.
  • Experience with system administration, including user management, permissions, and system monitoring.
  • Proficiency in Python, Bash, or PowerShell for automation and configuration management.
  • Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
  • Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
  • Experience with monitoring tools such as Dynatrace, ScienceLogic, and CloudWatch.
  • Ability to troubleshoot and optimize system performance and reliability.
  • Understanding of network protocols, firewall configurations, and VPN setup.
  • Experience with network monitoring and diagnostic tools.
  • Experience applying secure production-system practices, implementing security measures, conducting audits, and ensuring compliance with industry standards.
  • Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS.
  • Knowledge of database performance tuning and backup and recovery processes.
  • Knowledge of CI/CD pipelines.
  • Familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
  • Strong analytical and problem-solving skills, including troubleshooting complex system issues.
  • Excellent communication and interpersonal skills and ability to work effectively in cross-functional teams.
  • Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
  • Strong attention to detail to help ensure system stability and data integrity.
  • Ability to adapt quickly to new technologies and processes.
  • Willingness to be on-call for production system support as required.
  • Strong documentation skills for system configurations, processes, and procedures.
  • Ability to manage and contribute to multiple projects, completing work on time and to a high standard.
  • Ability to work collaboratively with development, operations, and security teams.
  • U.S. citizenship is required for this opportunity.
  • Must possess or qualify for a Public Trust (MBI) and meet applicable government investigation and clearance eligibility requirements.

Nice To Haves

  • Experience with Electronic Data Interchange X.12 medical claims, including formats such as 837, 834, and 277.
  • Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

  • Provide high-level, day-to-day operational support for complex application cloud systems.
  • Develop solutions to routine technical problems of limited scope, following standard practices and procedures.
  • Detect, isolate, document, report, and resolve system outages and operational problems, including collecting diagnostic data, restoring system operation, and developing workarounds.
  • Document problems accurately in logging and discrepancy-reporting tools.
  • Work directly with the customer in day-to-day activities.
  • Respond to user calls about hardware and software problems, resolving them or ensuring appropriate escalation.
  • Communicate the status of key problems to users and senior management.
  • Perform maintenance and installation of computing infrastructure.
  • Implement continuous improvement using IT systems or procedures.
  • Maintain an inventory of system assets.
  • Ensure compliance with VA standards and security policies.
  • Provide documentation and training, and perform additional duties as assigned.
  • Support production systems on-call as required.
  • Collaborate with development, operations, and security teams to support seamless production system operations.
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