Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Charlottesville, VA

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is seeking an experienced Full Stack Developer (Production) to provide operational support for complex application cloud systems supporting the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. Candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. U.S. citizenship is required, and the selected applicant must possess or qualify for a Public Trust (MBI). Applicants will be subject to a government security investigation and may undergo background checks, including criminal history, employment and education verification, drug testing, and creditworthiness review. The role focuses on production system operations, troubleshooting, system maintenance, security compliance, user support, and continuous improvement. The developer will work directly with customers on day-to-day activities and collaborate with development, operations, and security teams. The position requires 8 or more years of experience in systems engineering or a related field, particularly in production environments, and 3 or more years of experience with SQL query and monitoring. A bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field is required. Candidates must be willing to provide on-call production support as required. The salary range is $85,389–$116,975. No professional certifications are required. Desired experience includes Electronic Data Interchange X.12 medical claims (such as 837, 834, and 277) and advanced certifications such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect. Interviews are conducted on Microsoft Teams with the camera on, and applicants will be asked to provide a LinkedIn profile link.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Experience with AWS and/or Azure cloud services, including S3, Step Functions, Batch Jobs, and CloudWatch.
Track record managing and maintaining large-scale production systems.
Proficiency with Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as Cloud Formation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines and familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills and ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
Strong attention to detail to support system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to provide on-call production support as required.
Strong documentation skills for system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects while ensuring timely completion and quality results.
Ability to collaborate with development, operations, and security teams.
U.S. citizenship.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including 837, 834, and 277.
Advanced relevant certifications, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope and follow standard procedures when analyzing situations or data.
Detect, isolate, document, report, and resolve system outages or operational problems; collect diagnostic data, restore operations, develop workarounds, and support system recovery.
Document problems accurately in logging and discrepancy-reporting tools.
Work directly with customers on most aspects of day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or ensuring appropriate escalation.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement using IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Provide on-call production system support as required.
Collaborate with development, operations, and security teams to support seamless production operations.