Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Ann Arbor, MI

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is seeking an experienced Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. Candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The role requires U.S. citizenship and possession of, or eligibility to obtain, a Public Trust (MBI). Selected applicants will be subject to a government security investigation and may undergo background checks, drug testing, and verification of employment and education. The position provides day-to-day operational support for complex cloud application systems and production environments. The developer troubleshoots system and user issues, maintains computing infrastructure and system assets, supports security and compliance, and works directly with customers and cross-functional development, operations, and security teams. The role also includes documentation, training, and on-call production support as required. The position requires a bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field, and at least eight years of experience in systems engineering or a related field, particularly in production environments. It also requires at least three years of experience with SQL query and monitoring. Salary range: $85,389–$116,975. Military veterans are highly encouraged to apply.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Experience with AWS and/or Azure Cloud, including S3, Step Functions, Batch Jobs, and CloudWatch.
Proven experience managing and maintaining large-scale production systems.
Strong proficiency with Linux/Unix and Windows operating systems.
Experience with system administration tasks, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
Experience with monitoring tools such as DynaTrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure best practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines and familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills and ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).
Willingness to provide on-call production system support as required.

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including formats such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.
Military veteran status is encouraged.

Responsibilities

Perform high-level, day-to-day operational support of complex application cloud systems.
Develop solutions to routine technical problems of limited scope and follow standard practices when analyzing situations or data.
Detect, isolate, document, report, and resolve system outages or problems in scientific workstations, including collecting diagnostic data, restoring operations, and developing workarounds.
Document problems in logging and discrepancy-reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls about hardware and software problems, resolving issues or ensuring escalation when needed.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Provide on-call production system support as required.
Collaborate with development, operations, and security teams to support seamless production system operations.