Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Detroit, MI

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Full Stack Developer (Production) to support the Department of Veterans Affairs. This is a full-time, 100% U.S.-based remote position, with some state-based exclusions. The role performs operational support for complex application cloud systems and production environments, works directly with customers and users, and collaborates with development, operations, and security teams. The position requires U.S. citizenship and possession of, or eligibility to obtain, a Public Trust (MBI). The salary range is $85,389–$116,975. The role includes troubleshooting and resolving system problems and outages, maintaining computing infrastructure and system assets, ensuring compliance with VA standards and security policies, and providing documentation and training. The position requires 8+ years of experience in systems engineering or a related field, particularly in production environments, and 3+ years of experience with SQL query and monitoring. A bachelor's degree in a relevant field is required. The employee must be willing to provide on-call production support as required.

Requirements

Experience with AWS and/or Azure Cloud, including S3, Step Functions, Batch Jobs, and CloudWatch.
Proven experience managing and maintaining large-scale production systems.
Strong proficiency with Linux/Unix and Windows operating systems.
Experience with system administration tasks, including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as CloudFormation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure practices to production systems, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDBMS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills for troubleshooting complex system issues.
Excellent communication and interpersonal skills, including the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects and complete them on time and to a high standard.
Ability to collaborate with development, operations, and security teams to support seamless production operations.
8+ years of experience in systems engineering or a related field, particularly in production environments.
3+ years of experience with SQL query and monitoring.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 medical claims, including claim types such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level, day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems and analyze situations or data using standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems, including collecting diagnostic data, restoring system operation, and developing workarounds.
Document problems in logging and discrepancy-reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls about hardware and software problems and resolve or escalate issues as needed.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement through IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Provide on-call production system support as required.