Full Stack Developer (Production)

Syms Strategic Group, LLC (SSG)•Arlington, VA

2d•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Full Stack Developer (Production) to provide operational support for complex application cloud systems supporting the Department of Veterans Affairs. This is a full-time, 100% U.S.-based remote position, with certain state-based location exclusions. The role involves production systems support, troubleshooting, maintenance, security compliance, and collaboration with customers and cross-functional teams. The position requires U.S. citizenship and that the candidate possess or qualify for a Public Trust (MBI). Selected applicants will be subject to a government security investigation and may undergo background checks, drug testing, and creditworthiness checks. The role is a W-2 position; candidates must be willing to provide a LinkedIn profile link and participate in Microsoft Teams interviews with camera on. Candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. The salary range is $85,389–$116,975. Military veterans are highly encouraged to apply.

Requirements

At least 8 years of experience in systems engineering or a related field, particularly in production environments.
At least 3 years of experience with SQL query and monitoring.
Experience with AWS and/or Azure Cloud, particularly S3, Step Functions, Batch Jobs, and CloudWatch.
Proven experience managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration, including user management, permissions, and system monitoring.
Proficiency in Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools such as Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code tools such as Cloud Formation.
Experience with monitoring tools such as DynaTrace, Science Logic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience applying secure production-system practices, implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup and recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with Git and CI/CD tools such as GitHub Actions, AWS CodeBuild, and CodeDeploy.
Strong analytical and problem-solving skills, including the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to adapt quickly to new technologies and processes.
Willingness to be on call for production system support as required.
Strong documentation skills for system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects while ensuring timely completion and quality results.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

Experience with Electronic Data Interchange X.12 (EDI) medical claims, including X.12 claims such as 837, 834, and 277.
Advanced certifications in relevant areas, such as Red Hat Certified Engineer, Microsoft Certified Systems Engineer, or AWS Certified Solutions Architect.

Responsibilities

Provide high-level day-to-day operational support for complex application cloud systems.
Develop solutions to routine technical problems of limited scope, following standard practices and procedures.
Detect, isolate, document, report, and resolve system outages or operational problems, including collecting diagnostic data, restoring systems, and developing workarounds.
Document problems in logging and discrepancy-reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls about hardware and software problems, resolving them or escalating when required.
Communicate the status of key problems to users and senior management.
Perform maintenance and installation of computing infrastructure.
Implement continuous improvement using IT systems or procedures.
Maintain an inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation and training, and perform additional duties as assigned.
Support production systems on call as required.
Maintain system configurations, processes, and procedures through documentation.
Collaborate with development, operations, and security teams to ensure seamless production system operations.
Manage and contribute to multiple projects, completing work on time and to the required quality.