Support, Full-Service Counter Sales

Aesop Intermediate LLC•Fort Worth, TX

6d•$18 - $20•Onsite

About The Position

The Full-Service Counter Sales Support role supports order fulfillment and customer service operations. Depending on the location and its size, the position may include clerical support and customer relations duties. The role is based at American Auto Salvage, 2567 Decatur Ave., Fort Worth, TX 76106, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The employee assists with administrative tasks, communicates with relevant departments about outstanding work orders or invoice issues, and serves customers during order pickups. Duties include accepting and applying payments to invoices, processing transactions, locating and preparing ordered parts, responding to inquiries or concerns, and collaborating with team members. The role also contributes to improving fulfillment processes and maintaining a clean, organized, safe work environment. Other duties may be assigned.

Requirements

High school diploma or GED required.
Strong written and verbal communication skills and professionalism in internal and external transactions.
Ability to read, write, and comprehend instructions, short correspondence, and memos.
Ability to work effectively independently or with others in a team environment.
Ability to collaborate across functions and share expertise with others.
Self-starter with the ability to meet timelines and schedules related to essential functions.
Strong attention to detail and organizational skills, including the ability to prioritize and manage multiple tasks.
Ability to remain stationary for extended periods and operate equipment in a workstation.
Ability to use both hands regularly with sufficient dexterity to safely operate basic hand and power tools.
Ability to lift, move, and carry objects and materials up to 30 pounds, with or without assistance.

Nice To Haves

One year of experience in warehouse or logistics environments, including understanding inventory management and operating material handling equipment.
Automotive experience.
Forklift certificate; it may be acquired through on-site training.

Responsibilities

Assist with general administrative tasks, including data entry and filing.
Communicate with relevant departments about outstanding work orders or invoice issues.
Interact with customers during order pickups, accept payments, and apply them to corresponding invoices.
Process transactions and locate and prepare ordered parts for customer pickup.
Provide customer service and address inquiries or concerns promptly.
Collaborate with team members to support efficient workflow and teamwork.
Contribute to improvements in order fulfillment processes and procedures.
Maintain a clean and organized work environment to promote safety and efficiency.
Perform other duties as assigned.