Fulfillment Team Lead - Overnight Shift

Millennium Print Group • Raleigh, NC

3d • Onsite

About The Position

Millennium Print Group is seeking a Fulfillment Team Lead to support fulfillment operations at its Raleigh, North Carolina location. This onsite role works a night shift on a 2/2/3/2 rotation. The Team Lead helps ensure products move accurately and efficiently through the fulfillment process while mentoring team members and supporting operational excellence.

The position leads and supports daily fulfillment activities, including receiving and shipping products and materials accurately and on time. It monitors workflow, escalates operational issues, supports scheduling and administrative tasks, and partners with leadership to improve processes. The Team Lead promotes a safe, organized work environment and ensures compliance with company policies, quality standards, and ISO requirements.

Millennium Print Group is a subsidiary of The Pokémon Company International and describes itself as the world’s largest trading card printer. The company offers competitive compensation, career growth opportunities, a comprehensive benefits package, and the opportunity to contribute to products enjoyed by fans worldwide.

Requirements

• High school diploma or equivalent.
• Experience in fulfillment, warehousing, manufacturing, or logistics environments.
• Strong leadership and coaching abilities.
• Excellent communication and customer service skills.
• Strong organizational and problem-solving capabilities.
• Proficiency with Microsoft Office applications and electronic systems.
• Ability to work effectively in a fast-paced environment.
• Ability to work onsite on a night shift on a 2/2/3/2 rotation.

Nice To Haves

• Previous experience as a Lead or team leader.
• Experience working in an ISO 9001 environment.

Responsibilities

• Lead and support daily fulfillment operations.
• Mentor, train, and onboard team members.
• Ensure products and materials are received and shipped accurately and on time.
• Monitor workflow and escalate operational issues when necessary.
• Partner with leadership to improve processes and operational efficiency.
• Support scheduling, reporting, attendance tracking, and administrative activities.
• Promote a safe and organized work environment.
• Ensure compliance with company policies, quality standards, and ISO requirements.
• Support the accurate and efficient movement of products.
• Promote compliance with quality standards, safety procedures, and operational requirements.
• Build relationships and collaborate across departments to achieve common goals.
• Take accountability for daily operations, problem resolution, and supporting team success.
• Identify opportunities to improve efficiency and fulfillment performance.

Benefits

• Annual incentive bonus plan.
• Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability coverage.
• Subsidized medical, dental, and vision premiums for employee dependents.
• 401(k) plan with up to a 6% dollar-for-dollar employer match.
• Health Savings Account and Flexible Spending Account options.
• Paid time off, including 10 company-paid holidays and one floating holiday.
• Employee Assistance Program.
• Relocation package available for qualified candidates.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED