Fulfillment Team Lead
About The Position
Pregis is seeking a Fulfillment Team Lead for its Arlington, Texas team. The role provides leadership within the fulfillment department and ensures printed materials are completed safely, accurately, and on schedule. The position oversees daily operations across production lines and machines, supports production employees, maintains quality standards, and ensures customer orders are completed on time. It also involves coaching employees, driving performance, troubleshooting equipment, and upholding quality standards. The role works the night shift from 7:00 PM to 7:00 AM on a 2-2-3 rotating schedule. The work takes place in an indoor, fast-paced manufacturing and production environment with moving machinery and moderate to high noise levels. Pregis offers hands-on training, leadership development, and career advancement opportunities.
Requirements
- Previous leadership, team lead, supervisor, or coordinator experience in a manufacturing environment.
- Strong organizational and time-management skills.
- Ability to manage multiple machines, priorities, and deadlines simultaneously.
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and leadership skills.
- Ability to motivate and develop team members.
- Strong attention to detail and commitment to quality.
- Ability to perform well in a fast-paced production environment.
- High school diploma or GED preferred.
- 3–5 years of progressive experience in a printing, bindery, fulfillment, packaging, or manufacturing environment.
- Ability to work 12-hour shifts.
- Ability to lift, push, and pull moderately heavy materials.
Nice To Haves
- Experience in printing, bindery, finishing, fulfillment, packaging, or related industries.
- Previous leadership experience.
- Experience supervising production teams and managing productivity metrics.
- Experience in commercial printing, bindery operations, print finishing, fulfillment operations, or packaging manufacturing.
- Production leadership experience.
- Experience with stitching equipment, drilling equipment, or vacuum table operations.
- Lean manufacturing experience.
- SAP or similar production management systems experience.
- Experience in KPI-driven manufacturing environments.
Responsibilities
- Lead daily fulfillment operations across multiple production lines and machines.
- Ensure production schedules and customer delivery deadlines are achieved.
- Coordinate personnel and resources for efficient workflow; monitor staffing and labor utilization.
- Ensure production performance meets established KPIs and departmental goals.
- Support supervisors in achieving safety, quality, and production objectives.
- Assist with shift planning, staffing coverage, and workload distribution.
- Ensure finished products meet customer specifications and company quality standards.
- Monitor quality throughout fulfillment and finishing operations, verify testing and inspection procedures, and conduct quality checks.
- Address non-conformance issues and collaborate with Quality Assurance and Operations teams to resolve concerns.
- Promote quality and accountability throughout the department.
- Oversee setup and operation of fulfillment equipment and support troubleshooting and minor repairs.
- Monitor drills, stitchers, vacuum tables, and other finishing equipment; coordinate preventative maintenance as required.
- Ensure equipment operates safely and efficiently and assist employees with technical issues and machine operation.
- Train, coach, and support employees in following standard operating procedures.
- Foster a positive, productive team environment and promote accountability and engagement.
- Communicate production priorities and departmental updates, and support shift transitions with accurate communication and documentation.
- Assist with employee development and cross-training.
- Support lean manufacturing and continuous improvement initiatives with production and continuous improvement teams.
- Help develop and maintain standard operating procedures.
- Enforce company safety policies and PPE requirements, maintain a clean and safe work area, and conduct safety observations.
Benefits
- Competitive pay based on experience.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Paid time off and holidays.
- Paid training and development opportunities.
- Leadership development programs.
- Career advancement pathways.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
