Fulfillment Team Lead

Pregis • Arlington, TX

1d • Onsite

About The Position

Pregis is seeking an experienced Fulfillment Team Lead for its Arlington, Texas team. The role provides leadership within the fulfillment department and ensures printed materials are completed safely, accurately, and on schedule. The team lead oversees daily operations, supports production employees, maintains quality standards, and ensures customer orders are completed on time. The position is suited to candidates with leadership experience in printing, bindery, finishing, packaging, fulfillment, or manufacturing environments who can coach employees, drive performance, troubleshoot equipment, and uphold quality standards.

Requirements

• Previous leadership, team lead, supervisor, or coordinator experience in a manufacturing environment.
• Strong organizational and time-management skills.
• Ability to manage multiple machines, priorities, and deadlines simultaneously.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and leadership skills.
• Ability to motivate and develop team members.
• Strong attention to detail and commitment to quality.
• Ability to perform well in a fast-paced production environment.
• High School Diploma or GED preferred.
• 3–5 years of progressive experience in a printing, bindery, fulfillment, packaging, or manufacturing environment.
• Previous leadership experience strongly preferred.
• Experience supervising production teams and managing productivity metrics is highly desirable.

Nice To Haves

• Experience in commercial printing.
• Experience in bindery operations.
• Experience in print finishing.
• Experience in fulfillment operations.
• Experience in packaging manufacturing.
• Production leadership experience.
• Experience with stitching equipment.
• Experience with drilling equipment.
• Experience with vacuum table operations.
• Lean manufacturing experience.
• Experience with SAP or similar production management systems.
• Experience in KPI-driven manufacturing environments.
• Experience in printing, bindery, finishing, fulfillment, packaging, or related industries.

Responsibilities

• Lead daily fulfillment operations across multiple production lines and machines.
• Ensure production schedules and customer delivery deadlines are achieved.
• Coordinate personnel and resources to support efficient workflow.
• Monitor staffing levels and labor utilization to maximize productivity.
• Ensure production performance meets established KPIs and departmental goals.
• Support supervisors in achieving safety, quality, and production objectives.
• Assist with shift planning, staffing coverage, and workload distribution.
• Ensure finished products meet customer specifications and company quality standards.
• Monitor production quality throughout fulfillment and finishing operations.
• Verify testing requirements and quality inspection procedures are followed.
• Conduct quality checks and address non-conformance issues promptly.
• Collaborate with Quality Assurance and Operations teams to resolve concerns.
• Promote quality and accountability throughout the department.
• Oversee setup and operation of fulfillment equipment.
• Support troubleshooting and minor equipment repairs to minimize downtime.
• Monitor the performance of drills, stitchers, vacuum tables, and other finishing equipment.
• Coordinate preventative maintenance activities as required.
• Ensure equipment operates safely and efficiently.
• Assist team members with technical issues and machine operation questions.
• Train, coach, and support employees to ensure adherence to standard operating procedures.
• Foster a positive and productive team environment and promote employee accountability and engagement.
• Communicate production priorities and departmental updates.
• Support smooth shift transitions through accurate communication and documentation.
• Assist with employee development and cross-training initiatives.
• Support lean manufacturing and continuous improvement initiatives.
• Work with production and continuous improvement teams to enhance efficiency, quality, and productivity.
• Help develop and maintain standard operating procedures.
• Enforce company safety policies and PPE requirements.
• Maintain a clean, organized, and safe work area.
• Conduct safety observations and reinforce safe work practices.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Paid training and development opportunities.
• Leadership development programs.
• Career advancement pathways.
• Stable and growing manufacturing environment.
• Safety-focused culture.
• Opportunity to build a long-term career with an industry leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED