Fulfillment Team Lead
About The Position
Millennium Print Group is seeking a Fulfillment Team Lead to support fulfillment operations at its onsite location in Mebane, North Carolina. The role leads daily operations, mentors and trains team members, and helps ensure products and materials move accurately and efficiently through receiving and shipping. The Team Lead monitors workflow, addresses operational issues, supports administrative and scheduling activities, and partners with leadership to improve processes. The position also promotes a safe, organized work environment and ensures adherence to company policies, quality standards, and ISO requirements. The role is part of Millennium Print Group, a subsidiary of The Pokémon Company International and a trading card and collectibles manufacturer. The company describes the position as offering competitive compensation, career growth opportunities, comprehensive benefits, and an annual incentive bonus plan.
Requirements
- High school diploma or equivalent.
- Experience in fulfillment, warehousing, manufacturing, or logistics environments.
- Strong leadership and coaching abilities.
- Excellent communication and customer service skills.
- Strong organizational and problem-solving capabilities.
- Proficiency with Microsoft Office applications and electronic systems.
- Ability to work effectively in a fast-paced environment.
Nice To Haves
- Previous experience as a lead or team leader.
- Experience working in an ISO 9001 environment.
Responsibilities
- Lead and support daily fulfillment operations.
- Mentor, train, and onboard team members.
- Ensure products and materials are received and shipped accurately and on time.
- Monitor workflow and escalate operational issues when necessary.
- Partner with leadership to improve processes and operational efficiency.
- Support scheduling, reporting, attendance tracking, and administrative activities.
- Promote a safe and organized work environment.
- Ensure compliance with company policies, quality standards, and ISO requirements.
- Support accurate and efficient movement of products.
- Collaborate across departments to achieve common goals.
- Take accountability for daily operations, problem resolution, and supporting team success.
- Identify opportunities to improve efficiency and fulfillment performance.
Benefits
- Competitive compensation commensurate with experience and an annual incentive bonus plan.
- 100% employer-paid medical, dental base plan, vision, life/AD&D, and short- and long-term disability coverage; premiums for employee dependents are subsidized.
- 401(k) plan with up to a 6% dollar-for-dollar employer match.
- Health Savings Account and Flexible Spending Account options.
- Paid time off, including 10 company-paid holidays and one floating holiday.
- Employee Assistance Program.
- Comprehensive relocation package available for qualified candidates.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
