Fulfillment Supervisor - 1st Shift

Saddle Creek Logistics Services•Walton, KY
•Onsite

About The Position

The Fulfillment Supervisor manages and leads hourly associates in a fast-paced warehouse team environment and helps clients meet their supply-chain needs. The role is responsible for operational performance, cost control, customer-service measures, productivity, and safety in the assigned business unit. The supervisor monitors key performance indicators, promotes LEAN principles and process improvement, communicates expectations and results, and coaches associates to support their development. The position is located in Walton, Kentucky, and works Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

  • At least 2 years of previous leadership experience, with a track record of implementing and managing change.
  • Strong listening, collaboration, communication, and motivation skills.
  • Demonstrated problem-solving and decision-making skills to overcome obstacles and maximize opportunities.
  • Ability to perform under pressure in a fast-paced environment while focusing on operational goals.
  • Strong organizational and multitasking skills, agility, and ability to be cross-trained.
  • High school diploma or GED.

Nice To Haves

  • Bachelor’s degree.
  • Lean Six Sigma and continuous-improvement training and experience.
  • Supply-chain or logistics experience.
  • Technical proficiency, including intermediate proficiency with Microsoft Office, the internet, web-based applications, and job-specific software.

Responsibilities

  • Manage and lead a team of hourly associates in a fast-paced warehouse environment.
  • Assist clients with their supply-chain needs and demands.
  • Meet or exceed productivity standards and manage costs for the assigned business unit.
  • Meet customer-service key performance indicators, including order-fill-rate accuracy, unannounced inspections, and inventory accuracy.
  • Monitor KPIs, promote LEAN principles, and drive process improvement to achieve performance goals.
  • Maintain a clean, professional, and safe work environment and meet or exceed corporate safety goals.
  • Communicate goals, expectations, areas for improvement, and successes to associates.
  • Coach, train, and mentor associates to support their growth and development.
  • Conduct annual performance reviews.

Benefits

  • Benefits package including medical, dental, vision, HSA, and medical reimbursement.
  • Annual bonus eligibility.
  • 401(k) match.
  • Vacation and holiday pay.
  • Employee assistance and identity theft protection.
  • Career development and opportunities for internal promotion.
  • Tuition reimbursement for further education.
  • Company-paid life insurance and short-term disability.
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