Fulfillment Supervisor - 1st Shift

Saddle Creek Logistics Services•Walton, KY
•Onsite

About The Position

Saddle Creek Logistics Services is hiring a Fulfillment Supervisor for its Walton, Kentucky location. The position leads hourly associates in a fast-paced warehouse environment and supports clients’ supply-chain needs. The supervisor is responsible for operational performance, customer service, productivity, cost control, continuous improvement, and workplace safety. The role also involves communicating expectations, coaching and developing associates, and conducting annual performance reviews. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Saddle Creek describes its workplace as diverse, friendly, respectful, and family-oriented, with opportunities for associates to build skills and careers.

Requirements

  • At least 2 years of previous leadership experience, with a track record of implementing and managing change.
  • Strong listening, collaboration, communication, and motivation skills.
  • Demonstrated problem-solving and decision-making ability to overcome obstacles and maximize opportunities.
  • Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals.
  • Strong organization and multitasking skills, agility, and ability to be cross-trained as needed.
  • High school diploma or GED.

Nice To Haves

  • Bachelor’s degree.
  • Lean Six Sigma and continuous-improvement training and experience.
  • Supply-chain or logistics experience.
  • Technical proficiency, including intermediate skills with Microsoft Office, the internet, web-based applications, and job-specific software.

Responsibilities

  • Manage and lead a team of hourly associates in a fast-paced warehouse environment.
  • Assist clients with the needs and demands of their supply chains.
  • Meet or exceed productivity standards and manage costs to maintain acceptable performance in the assigned business unit.
  • Meet customer-service key performance indicators for the assigned area, including order-fill-rate accuracy, unannounced inspections, and inventory accuracy.
  • Monitor KPIs, promote LEAN principles, and drive process improvement to achieve performance goals.
  • Maintain a clean, professional, and safe work environment and meet or exceed corporate safety goals.
  • Communicate goals, expectations, areas for improvement, and successes to associates.
  • Coach, train, and mentor associates to support their growth and development.
  • Conduct annual performance reviews.

Benefits

  • Medical, dental, and vision benefits.
  • Health savings account (HSA) and medical reimbursement.
  • Annual bonus eligibility.
  • 401(k) match.
  • Vacation and holiday pay.
  • Employee assistance and identity theft protection.
  • Career development and opportunities for internal promotion.
  • Tuition reimbursement for further education.
  • Company-paid life insurance and short-term disability.
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