Fulfillment Supervisor - 1st Shift

Saddle Creek•Walton, KY

About The Position

The Fulfillment Supervisor leads hourly associates in a fast-paced warehouse environment and helps clients meet their supply-chain needs. The role is accountable for performance, productivity, cost control, customer service, safety, and continuous improvement within the assigned business unit. The supervisor communicates expectations and results, develops associates through coaching and training, and conducts annual performance reviews. This position is located in Walton, Kentucky, and works Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

  • At least 2 years of previous leadership experience, with a track record of implementing and managing change.
  • Strong listening, collaboration, communication, and motivation skills.
  • Demonstrated problem-solving and decision-making skills to overcome obstacles and maximize opportunities.
  • Ability to thrive under pressure in a fast-paced environment while focusing on operational goals.
  • Strong organization and multitasking skills, agility, and ability to be cross-trained as needed.
  • High school diploma or GED.
  • Intermediate proficiency with Microsoft Office, internet, web-based applications, and job-specific software.

Nice To Haves

  • Bachelor’s degree.
  • Lean Six Sigma and continuous-improvement training and experience.
  • Supply-chain or logistics experience.

Responsibilities

  • Manage and lead a team of hourly associates in a fast-paced warehouse environment.
  • Assist clients with the needs and demands of their supply chains.
  • Meet or exceed productivity standards and manage costs for the assigned business unit.
  • Meet customer-service KPIs, including order-fill-rate accuracy, unannounced inspections, and inventory accuracy.
  • Monitor KPIs, promote LEAN principles, and pursue process improvements to achieve performance goals.
  • Maintain a clean, professional, and safe work environment and meet or exceed corporate safety goals.
  • Communicate goals, expectations, areas for improvement, and successes to associates.
  • Coach, train, and mentor associates to support their growth and development.
  • Conduct annual performance reviews.

Benefits

  • Medical, dental, and vision benefits.
  • Health savings account (HSA) and medical reimbursement.
  • Annual bonus eligibility.
  • 401(k) match.
  • Vacation and holiday pay.
  • Employee assistance and identity theft protection.
  • Career development and opportunities for internal promotion.
  • Tuition reimbursement for further education.
  • Company-paid life insurance and short-term disability.
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