Fulfillment Coordinator

Chewy•Plantation, FL

About The Position

The Fulfillment Coordinator joins Chewy’s WOW Team and supports the company’s mission to delight customers with personalized packages, including care kits and hand-wrapped gifts. The role involves fulfilling customized orders with accuracy, efficiency, attention to detail, and a commitment to quality. It also includes managing shipment information across systems and preparing data for integration between Oracle and ShipStation.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and ability to perform basic arithmetic.
  • Excellent written and verbal communication skills.
  • Familiarity with U.S. postal abbreviations and mailing processes.
  • Ability to operate standard office and warehouse equipment.
  • Ability to lift up to 35 lbs. and push or pull weights up to 360 lbs.
  • Ability to stand, stoop, reach, and perform repetitive tasks for extended periods.
  • Comfort working in confined spaces and environments with exposure to dust.

Responsibilities

  • Pick, pack, label, gift-wrap, and ship orders accurately.
  • Operate standard office and warehouse equipment, including printers, scanners, laminators, and desktop computers.
  • Maintain quality and speed to meet customer expectations.
  • Format, import, and export Excel files between Oracle and ShipStation.
  • Log and organize shipment data across multiple systems and associate packages with the correct customer records.
  • Fulfill and manage orders to support accurate and efficient delivery.
  • Hand-wrap gifts and tailor packages to customer needs.
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