Fulfillment Coordinator I

Liberty Dental Plan Careers•Tustin, CA
•$20 - $24•Onsite

About The Position

The Fulfillment Coordinator I supports daily fulfillment operations by processing ticket requests, preparing mailings, coordinating shipments, maintaining inventory, and assisting with quality control. The role works with internal departments and vendors to ensure member materials and communications are delivered accurately and efficiently. It is based at the Tustin, California corporate location and is listed as full time. The position requires at least two years of related experience and a high school diploma or GED.

Requirements

  • High school diploma or GED equivalent.
  • Minimum of 2 years of experience in fulfillment, mailroom operations, or a related environment.
  • Experience working with office machinery such as printers, postage equipment, and folding/stuffing machines.
  • Intermediate proficiency with Microsoft Word and Microsoft Excel.
  • Strong proofreading, editing, and documentation skills.
  • Excellent attention to detail and organizational abilities.
  • Effective written and verbal communication skills.
  • Strong time management and prioritization skills.
  • Ability to manage multiple tasks and work effectively despite frequent interruptions.
  • Ability to work independently and collaboratively as part of a team.

Nice To Haves

  • Previous mailroom experience.
  • Experience with inventory tracking, materials management, document archiving, and records maintenance.
  • Knowledge of postal and shipping guidelines.
  • Familiarity with mailroom operations and equipment.
  • Knowledge of inventory and warehousing principles.
  • Strong problem-solving skills and ability to exercise sound judgment.

Responsibilities

  • Respond to daily fulfillment ticket requests and complete assigned production tasks.
  • Print, collate, fold, stuff, meter, seal, count, package, and distribute fulfillment materials.
  • Process and support member ID card requests.
  • Operate fulfillment equipment, including printers, folder inserters, and postage meters.
  • Perform quality checks on outgoing mail and fulfillment materials.
  • Assist with shipping and receiving activities.
  • Coordinate vendor deliveries while following established procedures.
  • Track inventory levels and support supply replenishment efforts.
  • Proofread and edit documents to ensure accuracy and quality.
  • Maintain records, documentation, and fulfillment-related files.
  • Support approval processes and coordinate project requests as needed.
  • Collaborate with internal teams to meet fulfillment deadlines and service expectations.
  • Perform additional duties as assigned.

Benefits

  • Competitive pay structure and savings options.
  • 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice.
  • Medical insurance, including subsidized coverage for eligible dependents.
  • Employer-paid dental coverage for employees and eligible dependents.
  • Vision insurance.
  • Company-paid basic life and AD&D insurance, with options to purchase supplemental coverage.
  • Flexible Spending Accounts for healthcare and dependent care expenses.
  • Voluntary accident, critical illness, and hospital indemnity insurance.
  • Long-term disability coverage.
  • Wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
  • Employee Assistance Program for mental health and well-being.
  • Vacation and sick leave, with the ability to roll over unused time.
  • 10 paid company holidays.
  • Tuition reimbursement for eligible educational expenses.
  • Remote or hybrid work options are available for various positions; availability for this role is not specified.
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