KOHLER Fulfillment Center Manager
About The Position
Hajoca Corporation is hiring a Fulfillment Center Manager for its KOHLER trade name in San Diego, California. The manager leads the fulfillment center team and oversees staff hiring, scheduling, training, performance management, and development. The role is responsible for safe, efficient warehouse operations and end-to-end order fulfillment, including inventory management, purchasing, procurement, shipment preparation, and delivery coordination. The manager sets operational goals, evaluates performance metrics, leads process improvements, and works with suppliers, vendors, profit centers, and showrooms to support accurate and timely deliveries. The position also oversees online ordering, risk mitigation, receiving and storage records, delivery vehicles and material-handling equipment, warehouse security, and compliance with company safety standards and applicable OSHA and DOT regulations. The manager resolves delivery complaints and receiving disputes and completes required safety and compliance training.
Requirements
- At least 5 years of purchasing and order fulfillment experience.
- At least 1 year of leadership experience.
- Excellent leadership and communication skills, including the ability to manage and motivate a team.
- Experience in warehouse management or a similar role, with a strong understanding of warehouse operations and inventory management.
- Experience working with vendors on purchasing and inventory management.
- Ability to operate a forklift and other material-handling equipment used at the Profit Center.
- Comprehensive knowledge of and ability to apply and enforce OSHA, DOT, and other warehouse and material-handling safety regulations.
- Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
- Ability to remain calm and function effectively in stressful, unexpected, or emergency situations.
- Ability to learn and operate computer-related systems used for sales and warehouse operations.
- Ability to learn and use Microsoft Office Outlook for email communication.
- Ability to read, write, speak, and understand English.
- Ability to perform addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Nice To Haves
- Knowledge of products sold at the Profit Center.
- Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.
Responsibilities
- Manage and hire fulfillment center teammates.
- Set performance expectations and goals, conduct regular performance evaluations, and provide feedback and development.
- Manage, schedule, and train staff to ensure safe and efficient fulfillment center operations.
- Oversee end-to-end order fulfillment to ensure timely and accurate product delivery to internal and external showrooms.
- Monitor inventory levels and implement controls to minimize discrepancies and losses.
- Manage purchasing and procurement of stock.
- Schedule outbound deliveries through freight carriers.
- Develop fulfillment center strategies and goals, including process improvements and cost-saving initiatives.
- Analyze KPIs and operational metrics, identify trends, and make data-driven decisions.
- Lead continuous improvement efforts to optimize processes, workflows, and operational efficiency.
- Communicate with suppliers, vendors, profit centers, and showrooms to support smooth operations and timely deliveries.
- Oversee online ordering and fulfillment.
- Identify risks and implement mitigation strategies to protect assets, minimize liability, and support business continuity.
- Ensure merchandise is received and stored efficiently and economically, and maintain required records in accordance with company policy.
- Supervise routing, loading, and preparation of orders for shipment and delivery according to customer instructions.
- Review and maintain DOT records and drivers' physical examination certificates, and ensure current training certifications for forklift and material-handling equipment operators.
- Supervise and schedule maintenance of company delivery vehicles and warehouse material-handling equipment.
- Maintain warehouse safety in compliance with company standards, OSHA, and other applicable regulations.
- Maintain the security of the warehouse and grounds to protect Profit Center assets.
- Resolve delivery complaints and receiving disputes promptly and effectively.
- Perform job functions in accordance with company safety standards and complete assigned safety and compliance training.
- Perform other reasonably related duties as assigned by the immediate supervisor and other management.
Benefits
- Profit-Sharing Program offering team members an opportunity to receive an annual share of profits.
- Medical, dental, vision, and prescription coverage for eligible full-time team members.
- Accident, Hospital Indemnity, and critical care coverage.
- Life insurance and Long Term Disability.
- Pre-tax accounts for healthcare, dependent care, and commuter benefits.
- Paid vacation, holidays, and sick time.
- Paid pregnancy and parental leave.
- Paid day of community service.
- 401(k).
- Retirement cash account with company contributions.
- Targeted training programs focused on personal and professional growth.
- Company wellness program.
- Employee discounts.
- College tuition benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
