Fulfillment Associate (Customer Service, Order Entry/Administration, Vendor & Inventory Management)

Wolters Kluwer • Wilmington, DE

3d • $27,700 - $46,450 • Onsite

About The Position

The Fulfillment Associate supports accurate and timely processing and shipment of customer orders. The role contributes to order entry, administration, shipping, vendor coordination, and inventory activities while providing customer service. This entry-level position offers an opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills. The position is onsite with no remote work permitted and is scheduled Monday through Friday, 3:00 p.m. to 12:00 a.m.; weekends are not required.

Requirements

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist with demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Benefits

• Medical, dental, and vision plans
• 401(k)
• Flexible spending account and health savings account
• Commuter benefits
• Tuition assistance plan
• Vacation and sick time
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed